25 days old

WW Software Operations Manager

Cisco Systems Inc.
Carolina Shores, NC 28467
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What you'll do

The Operations Manager for WW Software SP&O will play an integral role in Ciscos Software acceleration and transformation. You will be responsible for supporting / orchestrating key business processes and programs that align to our sales strategy and execution efforts.  Potential areas of focus and projects include:

       New Year Readiness, Compensation/Incentives, and Avengers

o   Project Manage the New Year Readiness efforts for WW Software.  Strategically align Software with broader Cisco Finance, Sales, and Strategy and Planning priorities

o   Support Software Compensation & Incentives Strategy across multiple Sales Roles

  Ensure automation of compensation

  Orchestrate and manage Plan Element creation and incentives inclusive of revenue multipliers, hurdles, bonuses, SPIFFs, etc.

o   Help drive New Offer setup and governance requirements to enable the ability to Goal, Forecast, Measure, Pay

o   Avengers: Represent Software Sales POV in a cross-functional effort to accelerate and streamline Ciscos Recurring Revenue Business across four workstreams


  Recurring Revenue Business Enablement

  Metrics Definition & Data Aggregation

  Recurring Revenue Metrics Foundation

       Lead the effort to deliver a comprehensive SFDC solution for tracking of Buying Program pipeline (technical requirements, change management, enablement)

       Support the Sales VP, Strategy Director and connected teams to deliver an integrated QBR, Analytics, and Insights process

       Drive crossfunctional alignment of Strategic Pillars and multi-year Strategic Software Plan

       Support the Development and implementation of new Consumption Model & Route to Market Strategies

       Participate in the centralization and automation of software reporting, addressing the global requirements of stakeholders across the company

       Development of profitability metrics in conjunction with WW Software finance and BE Finance

       Ad-hoc project support & load balancing, such as

o   Customer Life-cycle engagement model

o   Sales Motion Modeling and cross-functional engagement to accelerate business

o   Software Portfolio acceleration plans with Architecture Leaders

o   Support ACV / New vs. Renew transitions inclusive of data analytics

Who you'll work with

You will work on a team of dynamic professionals passionate about accelerating Ciscos transformation to software, recurring revenue, and Buying Programs. Our Strategy and Planning team understands the business, embraces challenges, and will partner with you towards mutual success and career growth. This role is highly cross-functional, you will partner with key stakeholders from WW Software, GEO Leadership, Finance, CX, Partners and Operations.

Who you are

You are enthusiastic about transforming the company as we engage in a multiyear software journey. You are a highly motivated self-starter who is an extraordinary business partner and understand the needs of your cross-functional stakeholders and customers. You work well under pressure in a deadline-driven environment.

The successful candidate:

        Is extremely detailed with both quantitative and analytical skills

        Has the ability to align long term strategy to short term execution

        Possesses strong business and financial acumen

        Has the ability to provide distinct focus on structure, process and metrics

        Has ability to effectively communicate across multiple levels of executives

        Strong presentation skills and development of clear and concise presentations

        Has experience with systems & tools implementation and evolution

Our minimum requirements for this role:

        Bachelors Degree in Finance, Economics or Accounting or related field

        University degree and 10+ years of related work experience (Cisco knowledge a +)

        Experience in business planning, sales forecasting, business case development, sales / GTM initiatives and execution of programs and strategy

        Excellent executive communications skills (both verbal and written), interpersonal and presentation skills

        High degree of creative ability, analytical and business skills and independent judgment

        Excellent collaboration skills: requires the ability to effectively interact across functional teams in various business units, geographies and sales organizations.

        Excellent command of financial metrics, presentation creation and executive presence.

        Demonstrated ability to build and lead in a matrix-managed team, instilling a co-operative team-oriented culture.  

        Skilled in ability to influence - using simple communications that convey complex concepts in a compelling, concise, inspiring and creative way

        People leadership skills - values diversity of people and perspectives

        Adept at balancing intense short-term pressures with overall long-term goals with limited direction and/or guidance

Why cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

  • We connect everything people, process, data and things and we use those connections to change our world for the better.
  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices.
  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Be you, with us! #WEARECISCO

Posted: 2021-02-05 Expires: 2021-03-08
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WW Software Operations Manager

Cisco Systems Inc.
Carolina Shores, NC 28467
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