29 days old

WPR Global Service Strategy Program Mgr 1305718

Cisco Systems Inc.
Carolina Shores, NC 28467
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What Youll Do

Workplace Resources delivers workplace experiences to Cisco employees and optimizes company working capital, at scale, and with a focus on productivity and business outcomes.

We are seeking a highly motivated Global Service Strategy Program Manager to join the Governance & Vendor Management team. You will join a highly impactful and dynamic organization collaborating with cross-functional teams and suppliers to drive innovative service outcomes, quality, and cost-efficient solutions to support Ciscos physical and virtual work environments.

We work closely with WPRs regional delivery teams, global specialist functions and third-party suppliers to find solutions, create proposals and strive to continually improve cost, quality, and effective risk management.

In this role, you will:

  • Investigate and develop category strategies for designing service solutions and supply approach for WPRs scope of direct and indirect services
  • Align and influence on WPRs outsourcing strategy roadmap
  • Provide technical expertise, specialty knowledge and market trends to aid WPRs next generation workplace solutions
  • Drive value, compliance, and continuous improvement in all elements

Who Youll Work With

Youll report to the Director of Governance & Vendor Management and work closely with your peers and WPRs global service experts and regional delivery teams. Our focus is to drive innovation and best in class solutions for Cisco; to accomplish this you will also work very closely with partners across Procurement, Risk, Compliance, Finance and Legal.

Who You Are

You possess a combination of business experience, strong interpersonal communication and relationship management skills, and you arent intimidated by titles and can work with people toward a shared goal.

  • Bachelors, +10 years experience in technical or amenity service strategies and program management
  • Requires specialized knowledge and expertise in real estate industry and working knowledge of related business disciplines
  • Solves complex problems; uses sophisticated analytical thought to exercise judgment and identify creative solutions; service and support/solution skills
  • Demonstrated strong analytic capacity and experience adding structure in a complex, ambiguous environment
  • Proven capacity to analyze fragmented inputs, synthesize key attributes and recommend / deliver effective balanced recommendations and outcomes
  • Sound understanding of business terms and effects of decisions made in this position i.e., how changes in cost, quality etc. affect the bottom line as well as the employee experience
  • Knowledge, skill and ability in negotiation practices and effective means to negotiate with multiple levels of an organization

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!



Posted: 2020-10-26 Expires: 2020-11-28
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WPR Global Service Strategy Program Mgr 1305718

Cisco Systems Inc.
Carolina Shores, NC 28467
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