12 days old

WPR Business Architect Program Manager

Cisco Systems Inc.
Carolina Shores, NC 28467
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WPR Business Architect Program Manager

What Youll Do

Workplace Resources delivers workplace experiences to Cisco employees and optimizes company working capital, at scale, and with a focus on efficiency and business outcomes.

We are seeking a highly motivated Business Architect Program Manager to join the Governance & Vendor Management team. You will be part of a highly impactful and dynamic organization collaborating with multi-functional teams and suppliers to increase business resiliency and reduce functional risk across WPRs operations.

We work closely with WPRs regional delivery teams, global specialist functions and third-party suppliers to establish and implement sound business standards that protect people, assets, and investments.

Your Responsibilities

  • Design and implement a business architecture that transforms WPR business operations, based on a deep understanding of its business imperatives and compliance requirements.
  • Develop business process mapping and documentation.
  • Support reengineering efforts to enable workforce productivity and drive efficiency.
  • Conduct business process modeling and document as-is and to-be models.
  • Identify functional interdependencies and cross-silo duplications that may exist in role alignment, process gaps and overlaps and business capability maturity gaps.
  • Actively identify and participate in the resolution of sophisticated problems that impact the effectiveness of the business.
  • Lead complex projects of diverse scope where analysis requires an understanding of business trends.
  • Drive value, compliance, and continuous improvement in all elements.
  • Support and advise WPR functions on business architecture standard methodology.

Who Youll Work With

Youll report directly to the Global Compliance & Controls Leader within Workplace Resources and work closely with your peers and WPRs global service professionals & regional delivery teams. Our team focuses is to drive innovation and outstanding solutions for Cisco; to accomplish this you will work across Cisco and WPR. We work with a team of hardworking and highly motivated functional leaders, service specialists, business partners and collaborate with a cross-functional network of professionals across the organization.

Who You Are

You possess a combination of business experience, good interpersonal and written communication relationship building skills, arent intimidated by titles and can work with people toward a shared goal. Youre dedicated to developing a viewpoint, challenging the status quo, and making recommendations in straightforward business terms.

You possess a real passion for building trusted relationships through an influence-led approach; you work with internal and external partners to understand connections across many initiatives within the organization. You lead change and build dynamic teams to address opportunities. Comfortable working in a technical environment and converting complex concepts to concise, easy-to-understand language.


  • Proven ability to optimally collaborate to accomplish assignments with minimal direction, including strong capacity to partner, work horizontally and bring multiple resources together to accomplish shared goals.
  • Ability to develop trusted relationships and influence broadly (up, down, across) in order to reach the best possible outcome for Cisco.
  • Courage to voice an alternative point of view when in a room of senior leaders.
  • Curiosity to learn what industry is doing and bringing the best ideas into Cisco.
  • Shown program/project management skills, including excellent verbal and written communications, facilitation, problem-solving, analytical, and presentation abilities.
  • Strong analytical skills, attention to detail, and the ability to lead multiple projects and partners simultaneously.
  • Comfortable with ambiguity and ability to navigate organizations and people through large-scale change.
  • 7+ years of work experience in Business Analysis, Business Process, and Business Architecture; experience conducting requirements analysis, and developing functional specifications, process flows, use cases, and journey maps.
  • BA/BS, MBA preferred.
  • Six-Sigma Black Belt or Lean Black Belt or CBA or Agile certification is required.

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 


Jobs Rated Reports for Architect

Posted: 2021-06-04 Expires: 2021-07-05
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WPR Business Architect Program Manager

Cisco Systems Inc.
Carolina Shores, NC 28467
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