1+ months

Web Content Author - Minnetonka, MN or Telecommute in MN - 925062

Minnetonka, MN 55345 Work Remotely
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  • Job Code
    925062

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

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Positions in this function execute email sends to agents and sales leaders within Exact Target and serve as content author on Jarvis, a custom-built Adobe Experience Manager site for our Medicare Solutions sales agents.

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The individual serves as a liaison between the sales communications team, the Jarvis functionality team and the IT teams who support Jarvis to ensure content is accurate, updated and that communications to agents are shared in a timely manner.

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If you are located in Minnesota, you will have the flexibility to telecommute* as you take on some tough challenges.

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Primary Responsibilities:

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  • Execute email sends within Exact Target, including creating emails, loading lists, sending test preview emails and sending emails
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  • Post and manage Communications content on Jarvis, a custom-built Adobe Experience Manager (AEM) site that that sales agents use to easily and efficiently do business with UnitedHealthcare
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  • Update daily/weekly communications content on the Jarvis home page and with Agent Communications
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  • Manage ongoing requests from internal partners around the company including updating/replacing PDFs, Excel spreadsheets, etc.
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  • Support the Jarvis functionality team through the implementation of tagging content to best pull up in search. Includes tagging new content, as it is built, and update tagging based on analysis from Jarvis functionality team
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  • Support the Jarvis functionality team with any content issues on the Jarvis tool by identifying issues and answering questions as the functionality team works to resolve issues
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  • Act as the liaison between the Sales Communications team, the Jarvis functionality team and the IT teams that support Jarvis to ensure that Jarvis has accurate content at all times. Must be comfortable translating between the business and IT
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  • Support the Sales Communications team in planning and innovating for whats next in communications to sales agents and leaders
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • Bachelors degree or equivalent experience
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  • 2+ years of web content authoring experience
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  • Advanced level of proficiency with Adobe Experience Manager (AEM)
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  • Advanced level of proficiency in HTML
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  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
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Preferred Qualifications:

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  • Health care experience
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  • Experience supporting sales communication teams
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Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.(sm)

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*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Keywords: Content Author, HTML, Web Content, AEM, Adobe Experience Manager, Minnetonka, MN, Minnesota, Telecommute

Posted: 2021-05-13 Expires: 2021-07-11

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Web Content Author - Minnetonka, MN or Telecommute in MN - 925062

UnitedHealth Group
Minnetonka, MN 55345

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