11 days old

Vice President of Account Management, Workers' Compensation - Telecommute - 914255

Memphis, TN 38103 Work Remotely
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  • Job Code
    914255

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doingyour life's best work.(sm)

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Youll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

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Primary Responsibilities:

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  • Corporate Account Management point of contact for top revenue/flagship client
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  • Direct management of National Account Director of Strategic Projects as well as AVP who has responsibility for managing a team of strategic account managers
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  • Responsible for creating the strategic plans to drive retention and growth in top revenue client
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  • Championing clients top project goals within the organization; monitoring progress through execution and ultimately delivering outcomes to support these enhancements
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  • Top revenue/flagship client defined as ~ >100M revenue responsibility
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  • Responsible for meeting contractual requirements and SLA adherence for client
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  • Collaborates with peers and SVP of Account Management to establish best practices and organizational support/processes for top revenue strategic accounts
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  • Responsibility for approval and prioritization of strategic client development & implementation needs
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  • Works with the client and account management team to establish strategic long-term and tactical short-term client goals for account growth and retention
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  • Responsible for assessing the account managers to identify strengths and developmental needs, determines the profile of the ideal strategic account manager and works with Human Resources to recruit and build a high caliber account management team
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  • Manages performance systems to track account management productivity and provide them with the tools, training and other means to reach their goals
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  • Represents the organization in important business relationships with assigned clients so that the organizations image is reflected in the most positive manner and where such contacts are critical to the achievements of the account management revenue goals
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  • Works with Senior Vice President Account Management in the implementation of processes, systems, metrics, organizational changes, account assignments, performance and capabilities of the account management team to foster and retain the accounts
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  • Works with Account Managers, Sales and Operations teams in developing, implementing & supporting strategies to effectively retain and grow existing clients
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  • Works with Sales to provide operational support during pre-close sales efforts, ensuring prospective clients have a clear understanding of operational strengths, capabilities and clearly defined implementation processes and methodology
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  • Works with Account Managers and Operations teams to provide consultative support in identifying opportunities to improve and implement services that strengthen the existing client relationship
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  • Effectively navigate the organization to influence decisions in support of client initiatives and effectively remove obstacles to assist the account managers resolving client issues
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  • Performs other functions as assigned by executive leadership
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  • Total number of associates this position oversees: 5+
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • Bachelors Degree in Business Administration, Finance, Health Care administration or other related field or equivalent experience
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  • 10+ years of prior account management/sales/management experience in workers compensation and/or healthcare/insurance background
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  • Financial Modeling, Forecasting/Analysis, advance knowledge of the Microsoft Suite of Products, including Excel, PowerPoint, and Outlook
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  • Advanced understanding of the internal processes and systems necessary for account management to perform job functions
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  • Plans, prioritizes, organizes and completes work to meet established objectives
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  • Demonstrate ability to listen skillfully, collect relevant information, build rapport and respond to customers and team members in a compassionate manner
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  • Proficient communication skills to respond professionally and timely
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  • Be in compliance with all UHG eligibility requirements
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  • Ability to work a standard schedule Monday through Friday
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  • Travel as needed to clients, conferences, events, etc.
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  • If you need to enter a work site for any reason, you will berequiredto screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
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Preferred Qualifications:

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  • Masters Degree in Business Administration, Finance, Health Care or other related field
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  • 15+ years of account/sales management experience in workers comp/auto, healthcare/insurance environment
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  • Prior WC and/or Auto account management/sales or clinical management experience
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Careers with OptumRx. Were one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here youll fill far more than prescriptions. As a member of one of our pharmacy teams, youre empowered to be your best and do whatever it takes to help each customer. Youll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. Theres no better place to help people live healthier lives while doing your lifes best work.(sm)

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Colorado Residents Only: The salary range for Colorado residents is $110,200 to $211,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

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*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Keywords: Vice President, Account Management, Workers'Compensation, Insurance, Auto, Nursing, Clinical, Pharmacy, Telecommute, Telecommuter, Telecommuting

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Posted: 2021-06-08 Expires: 2021-07-09

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Vice President of Account Management, Workers' Compensation - Telecommute - 914255

UnitedHealth Group
Memphis, TN 38103

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