1+ months

Vice President, eCommerce Product - OptumRx

Eden Prairie, MN 55344
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  • Job Code
    846795

 

  

 



Against a backdrop of increasing competition, possible regulatory intervention, technology modernization and shifting consumer expectations, it is critical that OptumRx transform our capabilities to provide best-in-class price, ease and access for all we serve. To be competitive long-term, it is essential that OptumRx re-imagine, simplify and automate processes to better serve the needs of our customers. This involves creating a frictionless consumer experience, achieving nearly-touchless processing of prescriptions (supported by data-driven patient interactions) and enabling our employees to seamlessly serve client, consumer and provider needs. 


 

 


As Vice President, eCommerce Product for OptumRx, you will be accountable for defining the strategy and roadmap for our end-to-end digital experience in support of the business objectives referenced above. You will collaborate with business and technology teams to deliver on that roadmap by:


 

 


  • Working with senior business stakeholders to truly understand the business goals
  • Aligning the OptumRx eCommerce roadmap with the business strategy
  • Ensuring that the roadmap delivers great business value, in addition to continually improving the consumer and employee experience
  • Gaining a deep understanding of how the service works from start to finish and fully understanding  the landscape for Pharmacy Benefits, Specialty, Infusion and Home Delivery
  • Thoroughly understanding how our digital and call center experiences serve our consumers
  • Developing and championing a product vision and strategy
  • Making product decisions based on data, metrics and most importantly, the consumer
  • Defining and influencing product designs and overall user experience
  • Reimaging processes through technology and by leveraging mobile first principles enabled through Artificial Intelligence and Machine Learning
  • Leading the way in creating new experiences that delight our consumers
  • Designing and implementing a cohesive and seamless digital consumer experience
  • Leading a team of highly talented and motivated Product Managers
  • Collaborating with talented engineering, design and analytics partners
  • Fostering a true team spirit and a highly collaborative environment
  • Enabling cross functional teams to work efficiently to quickly prototype and seek consumer and employee feedback to validate ideas
  • Ensuring the creation of lean and scalable features with clear intent at high velocity
  • Serving as a thought leader within the team and the broader enterprise
  • Operating in a high growth space with a rapidly changing landscape that will require you to constantly adapt, learn and reposition to better serve consumers
  • Making difficult decisions based on data




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Posted: 2020-01-01 Expires: 2020-05-01

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Vice President, eCommerce Product - OptumRx

UnitedHealth Group
Eden Prairie, MN 55344

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