1+ months

Vice President, Care Coordination and Risk Operations, East Bay

Oakland, CA 94612
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Bring us your experience, your head for strategy, your strength with relationships and your eye for opportunity. In return we offer an unmatched place to grow and develop your career among a richly diverse group of businesses driven by the power and stability of a leading health care organization. Come help us heal and strengthen the health care system as you do your life's best work.SM


The Vice President, Care Coordination and Risk Operations will lead the development, implementation, and long-term management of the Care Coordination and Risk Operations solution for a strategic client partnership.  This role is critical to fostering relationships, driving overall performance, leading strategic planning, managing operations through a matrix team and leading strategic initiatives that will focus on continuous improvement of population health and risk bearing business outcomes through an integrated Care Coordination and Risk Operations model. Working closely with client leaders as well as internal Optum business partners, the Lead will identify opportunities to improve performance using the strength of both organizations to build upon existing solutions and create new ones.


The successful candidate must be passionate about driving improvements in performance, effective at working in a fast-paced, high energy environment and confident in their interactions with senior executives, providers, and business partners.



Primary Responsibilities:

  • Provides leadership and is accountable for the performance and direction of care coordination and risk operations services for Optum-client partnership, including Optum-delivered managed services and consulting initiatives.

  • Partners with client executives and key stakeholders to develop and execute strategic client plan that addresses client's business needs (current and emerging), supports growth, provides measurable value, and increases client engagement / loyalty.

  • Establishes and maintains service roadmaps to develop an integrated, innovative solution across all Care Coordination and Risk Operations services.

  • Works closely with client and internal business stakeholders to establish integrated, best-in-class solution designs and translate strategies into specific initiatives that advance business goals and meet or exceed contract Service Level Agreements.

  • Participates in project governance and relevant client committees.

  • Supports service deployment and closely monitors performance, working with finance and operations to ensure financial viability and operational excellence.

  • Guides others in resolving business problems through risk mitigation to ensure seamless service execution and high level of patient experience.

  • Builds a collaborative culture of partnership between Optum and client leaders, acting as an advisor and influencer with senior leaders.

  • Drives clear, concise lines of communication with all partners including internal and client partners to ensure efficient and effective implementation of service priorities.

  • Leads efforts to continuously innovate the solution design and delivery in partnership with client and internal Optum business leaders, incorporating market and competitive perspectives into the strategy development.

  • Reviews and addresses concerns on performance measures and overall financials across all care coordination and risk operations services.

Posted: 2019-07-27 Expires: 2019-11-08

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Vice President, Care Coordination and Risk Operations, East Bay

UnitedHealth Group
Oakland, CA 94612

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