1+ months

Vehicle Operations Support Specialist II

Manheim
Riverside, CA 92501
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What Youll Do
Like we said, clients AND vehicles are two things youll be very comfortable with in this role. Its a varied, exciting job with a lot of hats to wear. Try these on for size:
Foremost, youll manage account relationships, maintaining effective communications and ensuring customer requirements are met.
Youll review and update condition reports, then approve and audit the vehicle repair reports.
Youll walk vehicles with account representatives and make recommendations for reconditioning to increase vehicle value.
When a customer has an inquiry about a vehicle, youll be responsive, providing quality service and doing your best to resolve problems.
Youll communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops as well as timely completion of reconditioning.
Youll collaborate to prepare vehicles for sale and to ensure appropriate scanning and organization.
Youll review vehicles in our sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale.
Of course, youll follow all safety and health procedures and model the behaviors related to such. Whats In It For You? This job has a lot of responsibilities, and with great responsibility comes great rewards. We may have just misquoted a famous line, but you get the idea. We want you to feel supported in every way possible, so here are a few of the reasons youll love working with Cox.
A job that has this many moving parts needs pay and benefits that cover a lot of ground as well. So, Cox provides highly competitive pay, generous incentives, and other compensation perks (401k + company match, comprehensive medical benefits, etc.). We also offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance (cool, right?) and much more.
Growth is a good thing, and youll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you.
Cox has an outstanding company culture. We get that youve got a life outside our doors, so we create a flexible work environment, honoring your desire to balance work life with, well, life. Our diverse, inclusive culture invites you to bring your authentic self to work, and the trust between our leadership and our teams means youre working in an environment that supports collaboration through innovation, and real change driven by people like you.
Who You Are
Youre a fan of the great outdoors, where a good part of this gig takes place. You know your way around an automobile, with an eye for where enhancements are most needed. You enjoy people and believe teamwork with lots of different players is an exciting way to get the job done. You can dig into the details to ensure every T is crossed, and you stand proudly behind your meticulous work.
Qualifications:
High School Diploma or equivalent.
Valid Drivers License and safe driving record.
Ability to drive vehicles with standard and automatic transmission.
Effective communication and organization skills required.
Commitment to providing excellent customer service essential.
Prior experience in vehicle reconditioning, general auto body knowledge, etc. preferred.
Satisfactory computer skills and the ability to utilize a handheld portable terminal preferred.
This is an outdoor role, meaning exposure to weather elements is to be expected.

About Cox Automotive At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. Whats more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! 
About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses which includes Cox Automotive and Cox Communications is forging a better future for us all. Ready to make your mark? Join us today! 
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Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page](/en/life-at-cox/benefits/).
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Posted: 2022-08-09 Expires: 2022-12-21
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Vehicle Operations Support Specialist II

Manheim
Riverside, CA 92501

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