29 days old

UX Researcher 1331443

Cisco Systems Inc.
Offsite, RTP
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 User Experience Researcher

Ciscos Employee Experience Design Group is looking for a User Experience Researcher to work with us to reimagine the employee experience across the entire lifecycle: from recruitment to retirement. You will work on initiatives that range from building out design-centric proof-of-concepts, to digging into the details of strategic employee solutions to transform them into something our employees cant live without. Most importantly, you relish interacting with people, having your design ideas and assumptions tested, and using employee feedback and insights to create the best experiences for them, while meeting product requirements and business needs.

Your Responsibilities

  • Work closely with product teams, as well as other researchers, to identify important research questions
  • Act as a thought leader in the domain of research, while being an employee advocate
  • Design and execute studies that address both user behavior and attitudes, using the right methodology for the right questions
  • Generate insights that shape how product teams think about medium and long-term product strategy
  • Work cross-functionally with product management, data science, engineering, and operations
  • Communicate insights in creative and compelling ways
  • Mentor other researchers, and maintain our team's high standard of work
  • Ability to ask, as well as answer, meaningful and impactful questions.

Who Youll Work With

You will work cross functionally with the Employee Experience organization, People & Communities, and the IT organization, playing a leadership role in the future of work at Cisco. The Employee Experience team is embarking on a mission to address the evolving expectations of todays connected and remote workers. We will design and deliver employee experience requirements and digital engagements (from Hire to Retire) based on a culture of inclusivity, compassion, inspiration and collective drive for the future of work. Using real-time connected data, machine learning, and automation; this team will enable Cisco employees with an intelligent, personalized and simplified digital workplace that proactively delivers employee services.

Who You Are

  • 3+ years experience in UX research or design covering multiple products or across multiple domains
  • Bachelors or masters in UX, HCI, graphic design, or related field
  • Knowledge and understanding of user-centered design product development
  • Ability to work in cross-functional teams that include product management, engineering, QA, and other UX professionals
  • Experience using user-research methods, analytics, and other insights to guide product direction
  • Excellent written, verbal, and time management skills

Bonus, you also have experience in:

  • Employee Experience & Engagement
  • Digital Experience and tools

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

Posted: 2021-05-21 Expires: 2021-06-21
Sponsored by:
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UX Researcher 1331443

Cisco Systems Inc.
Offsite, RTP
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