30 days old

User Experience Senior Manager

Atlanta, GA 30303
Apply Now
Apply on the Company Site
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003EThe User Experience Sr. Manager is responsible for attracting, retaining and developing top talent focused on designing intuitive, quality products through collaboration with end users and modern software development teams. The User Experience Sr. Manager works closely with teams of designers to support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams. The Sr. Manager must exhibit the ability to lead managers and their teams and drive change management and process improvement.\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EMAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003E40% - Strategy \u0026 Planning: \u003Cbr /\u003EDrives user experience by reviewing performance and directing work efforts of Designers to ensure products are aligned with company, stakeholder and end user priorities \u003Cbr /\u003EAligns user experience efforts across products and projects \u003Cbr /\u003EUnderstands enterprise goals and KPIs to ensure value is delivered against them \u003Cbr /\u003EGains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help design enterprise products that provide Home Depot customers and associates with an unparalleled shopping experience \u003Cbr /\u003ECommunicates with key user and operational groups to understand business needs \u003Cbr /\u003EElicits ideas and assists team members with gaining shared understanding, and aligns the product team and stakeholders \u003Cbr /\u003EPresents complex design concepts, user needs, and design rationale to multidisciplinary teams, as well as to key stakeholders and business partners \u003Cbr /\u003EContributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner \u003Cbr /\u003ESupports and nurtures strategic vendor relationships; recommends ways to influence vendors that align to domain, portfolio, and enterprise strategic objectives \u003Cbr /\u003E \u003Cbr /\u003E30% - Delivery \u0026 Execution: \u003Cbr /\u003EProvides guidance on design of products while keeping in mind dependencies and integration with other products across the enterprise \u003Cbr /\u003EDocuments, reviews and ensures that all quality and change control standards are met \u003Cbr /\u003EReviews recommended designs and work of UX team members to ensure that designs are aligned with company, stakeholder, and end user priorities \u003Cbr /\u003EReceives and prioritizes incoming requests from business partners and stakeholders \u003Cbr /\u003EGuides the analysis of user experience data and provides recommendations to address business needs \u003Cbr /\u003ECoaches and pairs with product team members (UX, engineering, and product management) across product teams to design solutions and share best practices \u003Cbr /\u003EGuides the creation of designs such that information is easy to find, consume and understand \u003Cbr /\u003ELeads the communication of ideas and designs to end user and product team members \u003Cbr /\u003EMakes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metrics \u003Cbr /\u003E \u003Cbr /\u003E30% - People: \u003Cbr /\u003EProvides leadership, mentoring, and coaching to User Experience professionals \u003Cbr /\u003EAttracts, retains, and develops top talent \u003Cbr /\u003EConducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback \u003Cbr /\u003EFosters collaboration with team members (Engineering, Product Management, etc.) to drive value and identify and resolve impediments \u003Cbr /\u003EActs as a proponent of UX practices \u003Cbr /\u003EAdvocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs \u003Cbr /\u003EGuides more junior team members in strategy, alignment, analysis, and execution tasks \u003Cbr /\u003EParticipates in and contributes to learning activities around modern software design and development core practices (communities of practice)\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003ETypically reports to the Technology Director, Sr. Director or Vice President.\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EEnvironment: \u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003ELocated in a comfortable indoor area. Conditions could produce mild discomfort on occasion.\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003ETravel: \u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003ETypically requires overnight travel 5% to 20% of the time.\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003EMust be eighteen years of age or older.\u003Cbr /\u003EMust be legally permitted to work in the United States.\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EAdditional Minimum Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003EMust be legally permitted to work in the United States\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003EThe knowledge, skills and abilities typically acquired through the completion of a bachelor\u0027s degree program or equivalent degree in a field of study related to the job.\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EYears of Relevant Work Experience: \u003C/strong\u003E6 years\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003EMost of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003E6-8 years of relevant work experience \u003Cbr /\u003EProficiency in working as a UX Designer or Researcher in a modern software development based enterprise environment and overseeing team members \u003Cbr /\u003EProficiency in guiding more junior team members through User Experience fundamentals in a professional setting \u003Cbr /\u003EProficiency in managing and growing team members in a professional setting \u003Cbr /\u003EProficiency in balancing workloads across teams \u003Cbr /\u003EMastery in one or more of the following disciplines: user research, interaction design, information architecture, visual design; Experience with the others \u003Cbr /\u003EMastery in translating user needs into visual assets and guiding others to do so \u003Cbr /\u003EMastery in working as part of a collaborative, cross-functional modern software development team\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EKnowledge, Skills, Abilities and Competencies:\u003Cbr /\u003E\u003Cbr /\u003E\u003C/strong\u003EAttracts Top Talent: Attracting and selecting the best talent to meet current and future business needs \u003Cbr /\u003EBalances Stakeholders: Anticipating and balancing the needs of multiple stakeholders \u003Cbr /\u003EBuilds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals \u003Cbr /\u003ECollaborates: Building partnerships and working collaboratively with others to meet shared objectives \u003Cbr /\u003ECommunicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences \u003Cbr /\u003EDevelops Talent: Developing people to meet both their career goals and the organization s goals \u003Cbr /\u003EDrives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives. \u003Cbr /\u003EDrives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action \u003Cbr /\u003EManages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear \u003Cbr /\u003EOrganizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics \u003Cbr /\u003ESituational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations\u003C/div\u003E
Posted: 2019-11-07 Expires: 2019-12-12

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

User Experience Senior Manager

Home Depot
Atlanta, GA 30303

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast