28 days old

User Acceptance Testing Coordinator - Phoenix, AZ

Phoenix, AZ 85003
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As we scale and mature our National Shared Services Operations, there is a critical need to create a centralized change management and user acceptance team that will ensure that standardized methods and procedures are used for efficient and prompt handling of changes, and subsequently improve the day-to-day operations of the organization. This newly created team will focus on end to end change management; including business processes, systems and application enhancements and user acceptance testing.

The UAT Business Analysis Coordinator is responsible for supporting accuracy and functionality of system development across the organization by facilitating user acceptance testing (UAT) and post production validation of development projects and releases. Works closely with Operations, Application Development, and IT QA to ensure development and testing efforts are completed and meet all outlined requirements in the implemented solution. Continuously strives to improve efficiency, reduce costs, and ensure compliance with regulations.

The User Acceptance Testing Coordinator will work out of the Deer Valley office, located at 20414 N 27th Ave, Phoenix 85027. Office Hours: M-F, 8-4:30pm.

Primary Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
  • Apply a structured methodology and lead change management activities, across all of OptumCare's National Shared Services Capabilities (claim operations, prior authorization, payment integrity, provider data management, benefit configuration provider configuration, eligibility, etc.) 
  • Apply a change management process and tools to create a strategy to support adoption of the changes required to ensure successful implementation(s). This will include key areas of communication, capability assessment and build-out plan, knowledge transfer, training and organizational alignment.
  • Manage user acceptance testing initiatives by communicating across multiple lines of business, organizing meetings and supporting training efforts to ensure effectiveness of UAT initiatives
  • Facilitate UAT process by reviewing test requirements, assessing business impacts of systems development, coordinating testing teams and developing and reviewing test scripts to ensure users conduct thorough and careful testing
  • Advise key stakeholders by communicating knowledge of application functionality and development processes to improve user acceptance testing and assist managers in meeting business goals
  • Contribute to development of test case library by reviewing existing scripts, analyzing business needs and developing new test plans to create a framework for future testing, increased efficiency and avoid duplication of work
  • Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value -can do- people, accountability, diversity and inclusion, flexibility, continuous improvement, and collaboration
 You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Posted: 2020-03-04 Expires: 2020-04-25

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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User Acceptance Testing Coordinator - Phoenix, AZ

UnitedHealth Group
Phoenix, AZ 85003

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