As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.


The UC/E911 Transformation Consultant is responsible for providing consultation for project activities from inception - client identification through final invoicing. As a member of a team comprised of advanced infrastructure consultants and senior consultants, the UC/E911 Transformation Consultant provides in-depth knowledge of networking to design resulting in the successfully implementation of solutions for our clients. This position requires a senior level consultant who is qualified to support customers with global networks.


**Roles and responsibilities:**


The UC/E911 Transformation Consultant will provide guidance and expertise to customers who are implementing an E911 solution using either Intrado or Redsky E911 products and services.


This role is focused on delivering solutions that will address E911 requirements such as call routing, granular caller location identification, and internal notification of emergency calls. You will use AT&Ts standard deliver phases for this type of solution:

Project Initiation/Kick-off

Plan and Discovery

Design Phase

Integration Phase

Site Deployment & Migration

Site Testing Phase

Knowledge Transfer and Final Documentation Phase


**Key Skills required for this role include:**


The ideal candidate will be a highly motivated consultant with 3+ years of relevant experience in UC, Telephony, 911 services, Network and Network Security supporting enterprise and global networks.


Strong network analytical and troubleshooting skills with the capability to handle and own critical issues through to resolution.


The selected candidate will be meticulous, thorough and possess excellent communication skills to engage with all levels of stakeholders. Good understanding of general network, security, telephony and Internet technologies. Specific experience with Intrado and Redsky E911 products is required.


Solid experience in more than one of these Unified Communications platforms and common telephony areas:


MS Teams

MS Skype for Business

Zoom

Cisco Call Managers and Cisco CER products

Avaya Call Managers

Firewalls (Palo Alto, Check Point, ASA, etc.)

Session Border Controllers (Audiocodes, ACME, etc.)

SIP, Carrier intelligent Routers, other telephony technologies common in 911 services


Desired Education and Certification

Bachelors of Science in Engineering, Computer Science, or MIS is preferred

Industry Certifications


AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.