1+ months

UCC Sr. Delivery Manager

Plano, TX 75074
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Auto req ID: 190708BR

Job Description

Bring your passion and talent to our stage and share our PepsiCo vision to be the Global Leader in Convenient Foods and Beverages by Winning with Purpose. Winning with Purpose reflects our ambition to win sustainably in the marketplace and embed purpose into all aspects of the business.

PepsiCo IT exists to shape, create and deliver technology capabilities to accelerate PepsiCos growth. Our vision is to power PepsiCo with the best talent and technology in the world. To achieve this vision, our team spans a wide range of IT capabilities. We partner with every PepsiCo business function consumer insights, marketing & innovation, sales & eCommerce, supply chain & operations, and all back-office functions to increase business value through new technology and digital solutions.

PepsiCo Chief Technology Offices (CTO) mission is to drive the technology strategy and deliver innovative solutions using leading edge, state-of-the-art digital platforms and modern infrastructure to transform the way PepsiCo makes its products, moves the products across many geographies, and sells them in diversified markets. We push the boundaries of what is possible by leveraging some of the emerging technologies. PepsiCo CTO team is considered as the internal trusted advisor to the business teams globally. Leaders in this organization have rich consulting, management and technology delivery experience, who are also great mentors for many employees.

The CTO team brings the entrepreneurial spirit and speed of a startup company to innovate and solve real business challenges that are diverse, complex, and unique due to the global nature of PepsiCos business. These high-value innovations are delivered through internal teams as well as a partner eco-system of start-ups, academic institutions as well as large technology firms. If solving sticky business problems using technology is your passion, PepsiCo CTO team provides unique opportunities to individuals like you. We invite you to take a look at the opportunities available to come and join our team.

We are seeking an Infrastructure delivery Sr. Manager for Unified Communication and Collaboration (UCC) responsible for ensuring effective delivery of UCC Infrastructure Services in support of PepsiCos North America business units. This includes managing successful outcomes of engagements for UCC infrastructure services delivery with PepsiCos strategic partners and suppliers, coordination and prioritization of demand with the business relationship managers with the goal of modernizing PepsiCos UCC infrastructure platforms globally in partnership with Architecture, Engineering, Security and Operations teams


  • Accountable for managing and delivering a portfolio of Unified Communication and Collaboration (UCC) and End User Compute infrastructure projects and programs as part of PepsiCos Global IT Infrastructure Transformation
  • Accountable for end-to-end delivery of IT infrastructure projects including demand shaping, estimation, value realization tracking, project team sourcing, project governance, technical design and delivery, reporting & metrics tracking etc.
  • Ensure that solutions deployed are consistent with IT Architecture and Engineering standards for network, compute, end user computing, cloud and security
  • Work as a liaison between architects/engineers and business relationship managers to articulate and translate business requirements and corresponding technology solutions and drive alignment across stakeholders
  • Partner with business relationship managers and PepsiCos strategic suppliers to develop project proposals, estimations and cost/benefit analysis for projects
  • Drive service improvement plans in partnership with internal stakeholders and suppliers to improve the quality and efficiency of Infrastructure service delivery
  • Project budget management, planning and forecasting
  • Partner with PepsiCos procurement teams to drive vendor selections for delivery.
  • Keep abreast of internal technology / solutions relevant to supported functions (e.g., PepsiCo Global Standards, Innovation pipeline, emerging technical capabilities) and external technology and solutions relevant to the function


Required Experiences:

  • Bachelor's Degree Required (computer science, computer engineering, or information systems)
  • 12+ years of technology and IT experience, with minimum of 5 years in IT Infrastructure services delivery and/or architecture and engineering.
  • Knowledge of UCC platforms (Voice, video, messaging, meeting solutions, webcast & collaborations tools) such as Zoom, Microsoft Teams
  • Knowledge of traditional PBX solutions such as Avaya and Cisco or cloud PBX solutions.
  • Strong portfolio/program management and delivery skills.
  • Proven ability in managing large scale UCC deployments, consolidating and modernizing technology footprints.
  • Ability to lead multiple internal and vendor teams effectively, manage deliverables and outcomes through multiple managed service providers.
  • IT project budget management, planning and forecasting.

Relocation Eligible: Not Applicable
Job Type: Regular

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy

Please view our Pay Transparency Statement","street_address":"United States - TX - Plano - 5600 Headquarters Dr - 75024-5838","city":"Plano","state":"Texas
Posted: 2019-09-03 Expires: 2019-10-21

Performance with Purpose

Out performing ourselves is a rush. That's why we perform with purpose. Together, we blaze new trails, succeed, celebrate and then do something even bigger. We never settle for second best. At PepsiCo we're not just committed to performing well as individuals, but as a team, to strengthen the company as a whole.

Around the world, we're working hard to give people the tastes they crave and the nutrition they need. We dream globally and act locally, constantly innovating to sustain our planet, our people, our communities and our business practices. New markets mean new ways of doing business, and new ways of addressing health concerns, cultural differences and environmental challenges. Every day is an adventure, and an opportunity for personal and professional growth.

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UCC Sr. Delivery Manager

PepsiCo Inc.
Plano, TX 75074

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