1+ months

Training Manager 2

Sodexo
Cleveland, OH 44101
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**Unit Description**


**Do you have a passion for working with others in a training capacity? Grow your career and develop a team that shares your desire to make a difference!**


Sodexo Healthcare has an exciting opportunity for a highly passionate and experienced **Food Services Training Manager II** at **University Hospitals Cleveland Medical Center** located in **Cleveland, Ohio** . Among the nations leading academic medical centers, UH Cleveland Medical Center has more than 1,000 licensed beds and is located in the heart of Clevelands University Circle on a beautiful 35-acre campus.


This position supports Sodexo's mission by providing training for all systems and compliance education with priority training highlighting Service Spirit, CARES, Serv Safe, Allergens and Nutrition, Physical Safety, Customer Service, and Diversity for food services front-line staff working for the hospital. The Training Manager will focus on onboarding the UH frontline staff, support both technical and soft skill training within the CMC FNS department. In addition, this role will support community needs, possible recruiting activity, Service Academy support, as well as align extra capacity to either further FNS team development or system support of training needs. Will have a dotted line relationship with the other Sodexo Training managers so the training efforts are coordinated and in sync.


The scope of this position includes the oversight of new hire onboarding, training and staff development for all Food Services employees and managers. This Training Manager will create, develop, and implement Sodexo training programs to approximately 400 employees. Additional responsibilities will include maintaining documentation of the following: new hire onboarding, training records, QA documentation, and Third-Party Satisfaction records.


**The successful candidate will:**


+ collaborate with the GM in organizing and conducting new hire onboarding and employee orientation;

+ deliver annual training for existing staff as well as educational programs in connection with management for promotional development;

+ maintain records of training activities and the progress of each trainee;

+ develop and maintain employee relationships by interacting regularly with departments;

+ develop strategic plans;

+ create a positive environment; and/or

+ ensure Sodexo standards are met.

+ be responsible for driving patient satisfaction and HCAHPS scores

+ be responsible for motivating employees and driving employee engagement

+ effectively support the Unit Operating System

+ support a diverse and inclusive workforce

+ support Food leadership team in all capacities


**Is this opportunity right for you?** **We are looking for candidates who can:**


+ participate in weekly and monthly job fairs;

+ develop and implement training content/presentations;

+ conduct on-going trainings weekly and monthly across the healthcare system;

+ stay focused and organized while juggling multiple projects/deadlines;

+ communicate effectively with management and human resources staff;

+ be ability to carefully handle confidential or time-sensitive information.


**The ideal candidate will have/be:**


+ Ideal candidates will have prior Food Services / experience in a healthcare environment and excellent presentation skills, communication skills and interpersonal skills

+ Fluent in Microsoft Office Suite (Outlook, Word, Excel, Access, PowerPoint) and SharePoint;


+ Detailed oriented, flexible, and have the ability to manage multiple priorities;

+ The ability to engage large and small audiences is desired;

+ excellent organization, communication and project management skills.


_Employees in Healthcare and Seniors are required to be fully vaccinated as a term and condition of employment at Sodexo no later than February 28, 2022, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal._


+ _After February 28, you must be fully vaccinated before you can start work. Fully vaccinated by February 28 means:_


+ _Obtain the first dose of a two-dose vaccine no later than January 27, 2022; and the second dose no later than February 28, 2022; or_

+ _Obtain one dose of a single-dose vaccine no later than January 27, 2022_


Learn more about University Hospitals Cleveland Medial Center atUniversity Hospitals Cleveland Medical Center | UH Cleveland | University Hospitals (uhhospitals.org) (https://www.uhhospitals.org/locations/uh-cleveland-medical-center)


At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts.Click here for more information aboutSodexos Benefits (https://bit.ly/2EVNezw) .


**Not the job for you?**


At Sodexo, we offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States.Continue your search for Food Service Management jobs (http://bit.ly/SdxFoodServicejobs) .


**Working for Sodexo:**


How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoringand career growth opportunities.


**Position Summary**


Administers, organizes and conducts training and educational programs in connection with management and promotional development, on-the-job training, and employee orientation. Identifies training needs. Understands training resources in Division. Maintains records of training activities and employee progress. Monitors effectiveness of programs. Generally delivers training that is pre-prepared. Reports to GM. Position exists only in large or complex units.


**Qualifications & Requirements**


Basic Education Requirement - Associate's Degree or equivalent experience

Basic Management Experience - 2 years

Basic Functional Experience 1 year in technical area


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


**Location** _US-OH-CLEVELAND_


**System ID** _787236_


**Category** _Training_


**Relocation Type** _No_


**Employment Status** _Full-Time_
Posted: 2022-07-19 Expires: 2022-10-23
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Training Manager 2

Sodexo
Cleveland, OH 44101

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