1+ months

Tier II NOC Technician ND1 (Government)

Chantilly, VA 20151
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AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers mission.

Our National Security Team supports the intelligence community by providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations. Introduction/Context:

AT&T has an opening for Tier II NOC Technician to support the National Security Sector, in providing troubleshooting and restoration of services.

Description of Job Duties/Responsibilities:

+ Perform analyzation, isolation, and restoration of customers assets.

+ Troubleshooting and isolation of a customers networks, including PE and CE routers/switches.

+ Share technical guidance and direction to fellow technicians.

+ Perform hourly or as required escalations as needed and provide oversight for resolution of issues.

+ Must be able to work closely with government personnel and other vendors.

+ Center is 24x7, weekends and holidays, shift work .

Required Clearance: Able to obtain/maintain a TS/SCI with polygraph. (#clearable)

Required Qualifications: Candidate must have a minimum of 2 years of experience in troubleshooting complex network issues both circuit and routing This equates to a Doctorate and 0 years of experience OR Masters and 0 years, Bachelors and 0 years, Associates and 0 years or HS and 2 years. Must meet DoD 8570 Certification requirements for IAM Level 1.

Desired Qualifications:

+ Bachelors degree in Computer Science or related field or current Cisco certification preferred

+ Solid customer facing skill

+ Working knowledge of Physical Layer and supporting transmission systems TCP/IP Routing and Networkin

+ Knowledge of IP routing, Multi-Protocol Layer Switching networks

+ Experience using a trouble ticket tracking system, e.g ServiceNow, etc.

+ Experience using Network Monitoring tools

+ Must be a US Citizen able to obtain and retain a Customer Position of Public Trust after hire.

Ready to join our team? Apply today!
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.
Posted: 2021-08-30 Expires: 2021-10-28
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Tier II NOC Technician ND1 (Government)

Chantilly, VA 20151

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