1+ months

Tier 4 SW Support Engineer

Cisco Systems Inc.
תל אביב-יפו, תל אביב 60000
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Working on a product that provides end-to-end network management and a provisioning solution for today's complex multi-domain networks. Your work will transform customer needs and expectations into success from every angle! 

The Team:

Here we'll closely work with customers in analyzing production issues, debug a comprehensive suite of products, develop a solution, deploy it, and verify the issues are completely addressed to their satisfaction. Be a key member of the team responsible for implementing Cisco's key vision - making customer success a reality and making a positive impact to the organization!

Role & Responsibilities:

In this highly visible role as a Software Engineer you will:

         Analyze, develop, implement and test fixes to address issues encountered by customers.

         Develop solutions to problems in existing software components.

         Perform unit & integration tests, write test plans to cover all possible scenarios, and document the results.

         Be responsible for reviewing the work of other software systems programming personnel.

         Debug software components written in Python and Java, parts of a complex network management product.


Masters or Bachelors with demonstrated ability in software development or support with expertise in Python, web applications, and to a lesser extent Java. Other technologies such as Kubernetes, docker, Linux and microservices are a plus.

While being a special combination, familiarity with both the IP networking world and the optical transport world is complementary to our product.

         Ability to develop quick solutions to customer issues and produce patches to customers with high quality.

         Understanding of networking and network management protocols such as NETCONF, RESTCONF, SNMP, Syslog, and Kafka.

         Experience with Linux is required.

         Familiarity with a variety of network equipment from Cisco, Juniper, Ciena, Huawei, Nokia (Alcatel Lucent), Infinera is an advantage.

         Experience in developing Network Management Software.

         Exposure to git tools and bash scripting is a plus.

         Certifications such as CCNA/CCNP/CCIP/Oracle/Red Hat Linux/Java/Open Stack are a plus.

About Cisco

The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's impacting our customers' businesses worldwide. We are innovators and have been since the early days of connectivity. Today, we are building teams that are expanding our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. As Cisco delivers the network that powers the Internet, we are connecting the unconnected. Your ideas will impact everything from retail, healthcare, and entertainment, to public and private sectors, and far beyond. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place To Work. With roughly 10 billion connected things in the world now and over 50 billion estimated in the future, your career has exponential possibilities at Cisco. 


Cisco COVID-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.
Posted: 2022-09-19 Expires: 2022-12-19
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Tier 4 SW Support Engineer

Cisco Systems Inc.
תל אביב-יפו, תל אביב 60000
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