16 days old

Telesales Director - Indianapolis, IN

Indianapolis, IN 46204
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  • Job Code
    887405

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)


The Telesales Director is responsible for sales and service results for the telesales call center. The Telesales Manager will have approx. 4-10 direct reports with a hierarchy of 50-200+ sales agents. This position may also be responsible for the sales performance at multiple sites.


Primary Responsibilities:

  • Responsible for meeting department sales and service level targets
  • Presenting monthly sales results to senior leadership
  • Ensures staff adheres to selling guidelines associated with company policies & procedures
  • Maintain appropriate staffing levels for the call center
  • Create and maintain processes that ensure an excellent customer experience
  • Effectively manages and develops the sales supervisors
  • Prepare for Open Enrollment each year
  • Develop and monitor performance management standards for the call center
  • Develop compensation models for all staff members on sales incentive plans
  • Responsible for ensuring all training needs for the agency are met
  • Responsible for representing the agency as the subject matter expert on agency sales and service

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Posted: 2020-10-06 Expires: 2020-11-06

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Sponsored by:
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Telesales Director - Indianapolis, IN

UnitedHealth Group
Indianapolis, IN 46204

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