4 days old

Telecommunications Analyst

Washington, DC 20004
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Business Group Highlights

Civilian, State and Local

Perspectas Civilian, State and Local segment partners with the U.S. Federal Civilian State and Local governments to provide infrastructure services, business solutions, and digital transformation services that help them achieve policy objectives and integrate citizen-centric services.


Provides support in the translation of business requirements into telecommunications (e.g., LAN, MAN, WAN, Voice and Video) requirements, design, orders, and administration. Provides in-depth engineering analysis of telecommunications alternatives (VoIP, Cloud Hosted Solution) for government agencies in support of their strategic modernization efforts and telecommunications enhancement design for medium and large-scale telecommunication infrastructures. Provides and interface support to telecommunications end users, telecommunications operations personnel, and telecommunications strategic program management. Provides project tracking and guidance to other team members on a regular basis and provides reporting to the customer.

Role and Responsibilities

  • Provide support to User Community for ICE specific Telecommunications business needs and services.
  • Ensure desired system requirements are met, including third-party software and/or hardware
  • Application support for custom app groups within the ICE specific network.
  • Collaborated with clients and sales staff to select appropriate products and services
  • Create standard operating procedures (SOP) for training dynamic workforce
  • Provided end-user training remotely and in person.
  • Create and Maintain documentation, Reports, SOPs, Data Spreadsheets, etc.
  • Submit Weekly Status Reports


  • Must have 1-4 years of related work experience and/or a High School Diploma (Requires 0-2 years with BS/BA or 6-8 years no degree)
  • Must be a U.S. Citizen and able pass background investigation to obtain a security clearance
  • Must be accountable for attendance, responsiveness, and be readily accessible
  • Must possess experience with standard business computer utilization for authentication, messaging, documentation, search and artifact editing
  • Must have experience providing remote technical support to vendors and End Users
  • Ability to use troubleshooting/problem solving techniques
  • Must possess business professional demeanor for direct interaction with vendors, End Users, and Managers and Federal Government Employees
  • Must have working knowledge of Cabled and Terminated Telephone and Data Jacks
  • Must have working knowledge and capability to remotely program and prepare phone systems for site-specific installations across the country
  • Must possess excellent written and verbal communication skills
  • Must be able to work independently and remotely from home as well as DC locations
  • Must be able to independently learn by spending personal time studying tools, technologies, concepts, technical terminology, etc. to expand working knowledge

About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sectorfrom investigative services and IT strategy to systems work and next-generation engineering.

Our promise is simple: never stop solving our nations most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to do just that, as a partner of choice across the entire sector.

Perspecta is anAA/EEOEmployer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

As a government contractor, Perspecta abides by the following provision

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of the other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c).


  • Information Technology
Posted: 2020-11-28 Expires: 2020-12-28

With offerings in mission services, digital transformation and enterprise operations, our team of 14,000 engineers, analysts, investigators and architects work tirelessly to create innovative solutions. We have the expertise and experience not only to devise solutions, but to execute on them successfully.

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Telecommunications Analyst

Washington, DC 20004

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