2 days old

Technical Support Technician

Chantilly, VA 20151
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Business Group Highlights

Information Technology and Facilities

The IT group is strategically aligned to provide effective IT/Facilities support to the Perspecta business. The team is responsible for executing functions to ensure day-to-day IT support, to ensure technology standards are established and followed across the organization, to manage assets and the confidentiality, integrity, security and availability of IT assets, information, data and services. Facilities supports environmental, health and safety operations to ensure safe, comfortable and productive work environments for Perspecta employees.

Responsibilities

Support Microsoft-based networks running XP, Windows 7 and Lotus Notes. Server, PC, MAC and Laptop expertise needed to perform the duties of this position. Under the guidance of IT representatives, duties may include some or all of the following: receiving assets, moving equipment within and/or between facilities, staging equipment for build/image activity, interviewing clients as part of pre-deployment asset discovery, executing equipment replacement activity, updating asset management system to reflect work performed, monitoring daily activity, installing and maintaining PC hardware and software, troubleshooting network usage and computer peripherals, performing system backups and data recovery, resolving network communication problems independently, e-mail administration, disk capacity monitoring and network security, preparing assets for disposition, other administrative duties. May also involve transporting equipment using a vehicle provided by supplier / contractor between multiple facilities within an assigned service area, as directed by an IT representative. Responsible for all deployment, downloads, doing local installations. Experience with PC support, including deployment. Experience with PC hardware troubleshooting and repair. Experience with direct client interaction. Experience to manage incoming and outgoing assets, including preparing systems for deployment and customized configuration. Ability to use KP tools to execute PC activity, Remedy experience and MS Office suite /Outlook experience.

Qualifications

Requires High School level plus some specialized training. 6+ years of experience.

About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sectorfrom investigative services and IT strategy to systems work and next-generation engineering.

Our promise is simple: never stop solving our nations most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to just that, as a partner of choice across the entire sector.

Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories.

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As a government contractor, Perspecta abides by the following provision
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Industry

  • Information Technology
Posted: 2020-04-02 Expires: 2020-05-02

With offerings in mission services, digital transformation and enterprise operations, our team of 14,000 engineers, analysts, investigators and architects work tirelessly to create innovative solutions. We have the expertise and experience not only to devise solutions, but to execute on them successfully.

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Technical Support Technician

Perspecta
Chantilly, VA 20151

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