3 hours

Technical Support Supervisor

Washington, DC 20004
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Business Group Highlights


The Health group provides solutions to help government healthcare agencies lower administrative costs, reduce fraud and abuse, and improve the quality of services for individuals. We also provide analytics that combine clinical knowledge with big data technology and techniques to transform petabytes of data into meaningful solutions for our customers.


We are searching for an IT Technical Supervisor, in a cybersecurity environment, who will provide direction to a highly skills technical staff capable of identifying threats that cause security events. The Supervisor will have foundational knowledge and experience with leading a SOC monitoring team. The candidate will also ensure identifying and managing IT risks and aid in connecting them to business and improving overall enterprise risk posture. In this role, youll demonstrate a sound knowledge of network security infrastructure utilizing Splunk as a Certified Power User. In addition, you must be demonstrating the patience to communicate with a variety of interdisciplinary teams and wide range of stakeholders.

Support and direct the security staff in all related activities including but not limited to compliance reviews

Ability to quickly identify and resolve problems and to gather and analyze information skillfully, getting to the root cause.

Strong technical, analytical, and problem-solving skills and excellent verbal and written communication skills.

Must possess strong people skills and professionalism with the ability to maintain good working relationships with colleagues at all levels.

Must have a strong customer-focused attitude with the ability to listen, understand and respond quickly to customers

Ensure proper network security monitoring and incident response and resolution

Recognizes potential, successful and unsuccessful intrusion attempts and compromises through reviews and analyses of relevant event detail and summary information.

Communicates alerts to client regarding intrusions and compromises to their network infrastructure, applications and operating systems.

Prepares briefings and reports of analysis methodology and results.

Creates and maintains standard operating procedures and other similar documentation.

Consolidates and conducts comprehensive analysis of threat data obtained from classified, proprietary and open source resources to provide indication and warnings of impending attacks against networks.


Requires BA/BS with 5-8 years of professional experience. May be first level of supervision. May have taken some management courses but in many cases is trained on the job. Will have become very knowledgeable in field of supervision.

Thorough understanding and knowledge of FISMA, FedRAMP, and SA&A process.

Understanding of the following technologies is a plus: Nessus, Splunk, Wireshark, other security vulnerability scanning tools.

Experience actively monitoring networks for intrusions and Incident handling using Splunk;

Experience configuring security tools such as firewalls, IDS/IPS, anti-virus software; and researching, recommending and implementing security upgrades, policies and procedure

Fundamental understanding of networking (TCP/IP)

Excellent analytical and problem-solving skills

Excellent interpersonal skills to interact with customers, team members and leadership

Security + certification a plus

About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sectorfrom investigative services and IT strategy to systems work and next-generation engineering.

Our promise is simple: never stop solving our nations most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to do just that, as a partner of choice across the entire sector.

Perspecta is anAA/EEOEmployer - Minorities/Women/Veterans/Disabled and other protected categories.

As a government contractor, Perspecta abides by the following provision

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of the other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c).


  • Information Technology
Posted: 2020-07-05 Expires: 2020-08-04

With offerings in mission services, digital transformation and enterprise operations, our team of 14,000 engineers, analysts, investigators and architects work tirelessly to create innovative solutions. We have the expertise and experience not only to devise solutions, but to execute on them successfully.

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Technical Support Supervisor

Washington, DC 20004

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