1+ months

Technical Specialist Systems Analysis

Azcapotzalco, CDMX 02000
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Overall Description:

Responsible for implementing, improving, supporting and leading the processes, strategies and technical tools for the Risk Management Organization. Provide support for the existing CAMS application which is the application for processing 3rd Party damage claims through the entire lifecycle as well as provide input and expertise in transforming the key functions of the application by utilizing information and knowledge of the business and technology.

Key Roles and Responsibilities:

Support and maintain the current CAMS Application.

Collaborate with Risk Management SMEs and users to identify and define business requirements for the transformation of the CAMS application.

Partner with IT on the design, user experience and flow of the application.

Actively participate in demos and discussions regarding the application build.

Create test plans.

Perform User Acceptance Testing

Perform User Verification Testing during releases to Production.

Create Reports for Risk Management Organization and other organizations needing data.

Schedule recurring reports.

Pull Ad Hoc reports.

Query data on tables for analysis or troubleshooting purposes

Monitor RM Chatroom for urgent user issues

Troubleshoot any system issues.

Manage the RM CAMS Support mailbox perform needed requests/respond to issues.

Coordinate with interface applications on data transfer, etc.

Reporting of claim data to CGA web portal for certain states and according to designated time schedule.

Mylogins work approvals and/or setup of new users and deactivation of users.

TPA access/setup.


Good Communication Skills

Logical thinker

Detail oriented

Technical background knowledge of database concepts and table relationships

Prior use with a SQL Query tool

Understand system concepts regarding data flow between applications.

MS Excel, Word, Powerpoint

Power BI Report/Dashboard development

Crystal Reports Developmnet

Degree in Information systems or Computer Science is a plus.

Experiencing with BOT development a plus.
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.
Posted: 2021-03-03 Expires: 2021-05-01
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Technical Specialist Systems Analysis

Azcapotzalco, CDMX 02000

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