14 days old

Technical Specialist, Network Operations Engineer - Public Sector

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The AT&T Secure Network Operations Centre (NOC) provides Network support to multiple Government agencies providing 24x7 365 days a year proactive monitoring and management. Using our ITIL based process driven model we manage network devices and configurations and help meet security compliance. The Operations Engineer will be part of a small team responsible for the configuration and ongoing support of the network components including Switches, Routers, Firewalls and load balancers.

Ideally the candidate will already have SC clearance and a Commitment with no issues to undergo further DV clearance, which is a prerequisite.

These are zero outage platforms so the candidate will need to have to gain a good understanding of the environment and should also aim to become a subject matter expert for one or more technologies.

It is expected that the candidate will have well developed diagnostic, communication and analytical skills across a range of technologies in order to maintain continuity of this service.

**Required Skills**

+ Demonstrable working knowledge and understanding of the range of technologies.

+ Cisco CCNA or equivalent.

+ Dynamic working attitude and strong problem-solving skills.

+ Good written and verbal English skills.

+ Organized, good time management and generally methodical in approach to work.

+ Strong follow-up skills (tenacity).

+ Ability to work alone and have a proactive approach to workload;Willingness to travel to client meetings if needed.

+ Technical Requirements / Components:

+ Hardware Setup (Appliance & Switches)

+ Juniper, McAfee & Checkpoint

+ Network Load Balancing F5 LTM/GTM

+ HP Enterprise level switches and routers

**Desirable Skills**

+ Good analytical and troubleshooting skills.

+ Understanding of 24x7 mission critical enterprise computing environments and the impact of service disruption on a companys bottom line.

+ Network Address Translation (NAT) and Port Address Translation (PAT).

+ IPS/IDS understanding.

+ Working knowledge of data communications: premise cabling (Cat5/6), fiber optics, and peripherals.

+ Proven experience leading complex network issue resolution.

+ **Load Balancers F5 ( LTM / GTM/ APM ect ) / Checkpoint Firewalls Juniper , fortinet , Cisco and HP Wireless / Riverbed WAN accelerators**

+ **Netscaler**

+ **Netscout or similar**

+ **Wireless controllers and access points**

+ **VMWare NSX**

+ **Cisco / HP routers , switches and network product**

+ **Understanding of IT Service Management (ITSM) and IT Infrastructure Libraries (ITIL) processes**

**Additional Information**

We are looking to recruit 4 Technical Specialists.

Due to the nature of this role you must be a UK citizen with 5 years uninterupted stay.

Working hours: Shift Work 4x4 Pattern

Location: Erskine, Scotland
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.
Posted: 2020-11-14 Expires: 2020-12-14
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Technical Specialist, Network Operations Engineer - Public Sector


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