1+ months

Technical Solutions Architect, Collaboration

Cisco Systems Inc.
Washington, DC 20010
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Why You'll Love Cisco


We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more significant than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.


What Youll Do


In this pre-sales engineering role, youll be responsible for driving customer activities and discussions that lead to preference of Ciscos Unified Collaboration (UC) solutions. You will uncover business benefits for a customer by moving to a Unified Collaboration (UC) system, consulting on Cisco UC solutions and applications to solve business problems, designing and presenting appropriate technical solutions using Cisco UC products that will close the business and generate revenue, as well as internal and partner collaboration and training.


Who Youll Work With


You will work closely with the US Public Sector Sales team. As we continue to uphold our standard of excellence in USPS, we are embracing unprecedented innovation as tremendous opportunity for growth. We succeed because we listen to our customers and anticipate their needs as the market shifts and technology transitions accelerate. Our culture is one of support and empowerment.


Who You Are


You are self-driven and have a long history in the Telecommunications field with both TDM and IP telephony, knowledge of Ciscos Unified Collaboration portfolio (IP PBX, phones, voicemail, unified messaging, web collaboration, voice gateways, contact center suite, video) and/or competitive equivalent, as well as pre-sales engineering experience.


You have a background in large Federal and/or Department of Defense accounts and understand how to approach desktop and application departments within a client to drive understanding and preference to Ciscos Unified Collaboration solutions.


There will be travel required for this role. We will greatly promote the appropriate use of Telepresence and  Webex, to allow the virtualization of all resources on this team.


This role with work with established Cisco Account Managers, Systems Engineers and Cisco Voice Partners to plan Sales Strategy, develop proposals, deliver customer presentations and demonstrations to close business.



  • Minimum seven years experience in the voice communications industry.
  • In-depth knowledge of traditional voice communications systems and applications.
  • Familiarity with IP voice communications systems, preferably Ciscos solutions
  • Operational experience in integrating to an existing TDM PBX.
  • Understanding and operational experience with a routed and switched data network.
  • Strong business acumen and customer presence
  • Experience and comfort conversing with Telecom Managers as well as customer lines of business on voice solutions
  • Ability to present topics in a clear and concise manner to many levels of technical skill sets and audience sizes

While customer facing engagements will be the primary role, other duties will include

  • Training colleagues on Telecommunication and Collaboration topics and practices
  • Developing best practices in sales approaches and technical execution
  • Engagement with Cisco Professional Services and Channel teams, as well as Cisco partners in the geography to drive sales efforts
  • Effective collaboration and teaming with multiple internal teams and multiple levels of the organizations (Business Units, Account teams, Regional Management, Capital Leasing, Partners, Channels)
Posted: 2021-03-19 Expires: 2021-04-24
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Technical Solutions Architect, Collaboration

Cisco Systems Inc.
Washington, DC 20010
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