1+ months

Technical Operation Manager

Cisco Systems Inc.
Bayan Lepas, Pulau Pinang 11900
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Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

What You'll Do

Cisco is looking for an experienced and creative Technical Operations Manager.

You will drive manufacturing execution excellence and customer experience through operational performance on delivery, quality, cost and transformation

You will ensure that our Partners sites have a best in class Quality Management System (QMS) deployed throughout their operation

You will build strong organization with leadership bench strength, capabilities for the future, engagement and Cisco culture

You'll partner with multi-functional organizations including Product Operations, GSM, GP&F, T&Q , etc., to drive business success

You will supervise operational excellence metrics ETE Yield, OTS / OTD, CT2R, NMS budget, etc. and accountable for associated business results

You'll be accountable to solve any factory related quality issues and to manage line alert and line stop situation.

You'll drive cycle time reduction, test optimizations, and quality improvement to meet and improve cost and product lead time

You will be responsible for all Quality and Technical audit with the EMS Partners factories

You'll focus on Supply Chain innovation through process and tool reengineering and implementation

You will support the enable of new manufacturing node from the manufacturing and test perspective.

Who You'll Work With

The Technical Operation Manager (TOM) is the primary technical interface to the Manufacturing Partner site. You are accountable for driving both Operational Excellence (Delivery, Quality, and Cost) and Factory Excellence (capability, efficiency, and security / sustainability). You will lead a team composed of Test Development Engineers, Electrical and Mechanical Manufacturing Engineers to drive product quality in the factory and you will collaborate with the Regional lead of Manufacturing Operations.

Who You Are

       Holder of an Engineering degree in Electrical, Industrial, or Mechanical, you have more than 10 years of Supply Chain Operations experience in manufacturing / process / test engineering.

       You developed a strong knowledge and experience of technical operations and factory management

       You have a proven past people management experiences

       Ability to operate in a global x-functional environment, sometimes ambiguity and uncertainty, with both Western and Eastern cultures

       Ability to develop and execute short-, and long-term strategies, with good balance between today's business results and tomorrow's potential

       Excellent interpersonal skills with ability to influence both internally and externally and interact effectively with different levels of partners, both internally and externally

       Strong collaboration and leadership skills

       Ability to build, motivate, and champion premier team and well-connected with global teams

       You have the ability to speak articulately and persuasively to individuals in senior management positions, in order to craft decision-making and achieve the desired outcomes, while being confident in dealing directly with all levels of employees and field personnel.

       You work independently but collaboratively with a high energy, talented and fun team of engineers.

Why Cisco

At Cisco, each person brings their different talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything people, process, data and things and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status 


Posted: 2019-07-19 Expires: 2020-03-19

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Technical Operation Manager

Cisco Systems Inc.
Bayan Lepas, Pulau Pinang 11900
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