20 days old

Technical Learning Process Owner

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**Meet Pfizer**

Pfizer is a pharmaceutical company, world leading in biopharmaceutics. The Puurs site specializes in the production, packaging and supply of sterile, injectable drug products and vaccines. Pfizer has a broad product portfolio both preventing and treating/curing diseases. Every day we produce up to 1 million units, amongst which the COVID vaccine. We are a large and fast growing company of about 4,000 employees. Entering the Puurs site you will discover a dynamic and high-tech environment with state-of-the-art equipment and lots of automated processes.

**Job description**

We are looking for a Process Owner Knowledge Mgmt (KM) to implement KM as enabler for the Puurs Quality Management System and Learning & Development. In this role you will become the Puurs KM SPOC (single point of contact), representing the site on relevant network groups, deploy a KM framework and establish KM governance in the Puurs site. The position shall design, implement, control and continuously improve KM in Puurs - taking into account key attributes such as efficiency, effectivity, robustness, (technical) achievability, compliancy, etc. You will work closely with above site counterparts and Puurs based L&D experts. Due to our exponential growth the last couple of years, a strong KM policy is needed more than ever before - aiming to meet compliance, organizational and business needs.


This position resides in the L&D department, belonging to the Operational Excellence organization. Within this organization site wide development and improvement programs are elaborated, managed and unrolled (learning/training, document & record mgmt., six sigma, IMEx, ...). The L&D department is responsible for the Puurs knowledge, learning and training policy. As a department we want to offer appropriate learning solutions resulting in safe, correct, confident and competent task execution by our Puurs employees.

**Company culture**

Ownership is a key attribute when describing the nature of our colleagues. We want to excel today while already thinking ahead and anticipating for what is still to come. At Pfizer we strongly believe in teamwork, making equality in those teams a top priority. To get things done we need each other, help each other but also show ample courage to challenge one another and share knowledge. "High quality" is part of our DNA and a thread through our daily operations. In doing so we make sure Puurs employees are happy employees, performing their tasks with joy and pride.

**The perfect candidate:**


+ Master in Educational Sciences, Psychology, Communications or

+ Master Bioengineering, Industrial Engineering, Chemistry, Pharmacy

+ Experience may substitute

+ Strong in process- , conceptual and analytical thinking: define adequate process design, analyze and solve problems, improve processes

+ Customer focused (understands the different needs (business / organisation / compliance); ability to empathize and understand the working environments of colleagues involved in the process

+ Quality/compliance oriented

+ Strong communication skills both speaking and writing

+ Strong organizational and time management skills, with the ability to maintain and adhere to schedules with minimal supervision

+ Innovation driven

+ Change Agent & ability to build trust: motivates others, negotiates appropriately and coordinates efforts across multiple departments, through taking the lead of a site process/deployment team

+ 'Getting things done' mentality

+ Minimum three years of experience in knowledge management in the industry.

**Nice to have:**

+ Background in leading content - and information architecture strategy across an organization is an asset

+ Skilled in project work/management

+ Experience in a complex production environment with focus on quality (Pharmaceutical industry preferred)

+ Experience with manufacturing of sterile drug products is an asset

+ Experience with business process management and/or quality management system implementations is an asset.


+ Open-ended contract

+ Other benefits: hospitalization and group insurance, company restaurant, bicycle plan, ECO cheques, good work life balance

+ Biggest European production and packaging site of the Pfizer network

+ High investment rate

+ High-tech environment.

Do you have more questions? Don't hesitate to get in touch with me via julie.vancutsem@pfizer.comor apply for the role.


De Pfizer site in Puurs is n van de grootste productie- en verpakkingssites van Pfizer wereldwijd, gespecialiseerd in aseptische productie en verpakking. Jaarlijks worden in Puurs meer dan 400 miljoen doses injecteerbare vaccins en medicijnen geproduceerd. Deze zijn ter plaatse verpakt in ampullen, flacons, plastic flessen, spuiten en patronen voor pennen.

De medicijnen die in Puurs worden gemaakt, zijn bestemd voor patinten in meer dan 170 landen wereldwijd. 30% van de productie uit Puurs is bestemd voor ontwikkelingslanden, in samenwerking met UNICEF, WHO, GAVI en ngo's.In Puurs werken meer dan 2800 medewerkers.

Met het gebruik van twee windturbines, zonnepanelen en een warmtekrachtcentrale richten we ons op hernieuwbare energie.

Continuous Imprv and Proj Mgmt
Posted: 2021-06-04 Expires: 2021-07-12
Sponsored by:
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