27 days old

Technical Leader - Java, spring, AWS

Cisco Systems Inc.
Bengaluru, KA 560002
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What You'll Do
AI has been transforming the way enterprises work and contact centers are no exception; in fact, it's one where AI is increasingly in demand. The use of chat bots, machine comprehension, named-entity recognition, sentiment analysis, recommender systems, speech recognition, fraud detection, etc. has led to boundless improvements in contact center efficiency and customer satisfaction. Cisco's Contact Center solutions enable businesses to improve customer service and deliver personalized customer experiences by harnessing the power of big data and AI that's what you will do!

Over 3 million agents across 30,000+ different enterprises use Cisco Contact Center solutions and will be using your solutions to deliver a great customer experience to billions of people.

Learn more about our Contact Center solutions here:

Who You'll Work With
You'll join a newly formed, high-caliber team that's building greenfield AI solutions for contact centers. We're customer-focused, data-informed, passionate about solving challenging problems, keen on getting things done, and we do it all with craftsmanship.

Who You Are

You know how to build AI solutions at scale. As a Senior Software Engineer, you will design and build scalable and reliable cloud-native micro-services and data pipelines in our AI Platform. You will mentor and lead others towards making sound technical decisions. You're passionate about learning, research, and using state-of-the-art technologies and software development techniques.

Your skills and experience include:


Required Skills:

  • 5+ years of software development experience
  • Expert in Java / Scala, multi-threaded programming, frameworks like Akka, Spring etc.
  • REST APIs Design & Development
  • Cloud native Development/Deployment in AWS or GCP


Desirable Skills:

  • Building gRPC Clients & Servers
  • Big data Technologies such as Apache Kafka, Flink, ElasticSearch, Redis etc.
  • Machine Learning Model building & Serving with Tensorflow, Pytorch, Keras, scikit-learn
  • Reactive UIs Design & Development, Javascript, React, AngularJS
  • Experience building production AI solutions

Cisco Equal Opportunity
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool.

Posted: 2020-12-21 Expires: 2021-01-28
Sponsored by:
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Technical Leader - Java, spring, AWS

Cisco Systems Inc.
Bengaluru, KA 560002
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