15 days old

Technical Consulting Engineer - DC/Nexus (6-10 Years)

Cisco Systems Inc.
Bengaluru, KA 560002
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What You ll do

  • Provide 3rd level consultation to debug complex & unusual network topologies with mixed media protocols (Data Center Switching) to Cisco customers.
  • Work on complex problems where analysis of situations requires in-depth evaluation of factors.
  • Provide systems/product training to customers, and giving towards building a knowledge base for customer support and internal partners.
  • Focal point for high impact, large enterprise account problem resolution related to their Data Centers.
  • Collaborate with VARs, OEMs, end-users, and internal engineering departments to drive quality into the product.
  • Interacts across HTTS ( High Touch Technical Services ) teams and development teams at peer level.

Who You'll Work With

CX is a team of exceptional technical guides whose #1 focus is to deliver best in class customer experience. We help tackle the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores.

The Data Centre Switching team works on complex, substantial issues with some of Cisco's top customers. It's a superb opportunity to master the latest technology and products, while working with a technically diverse and encouraging team. Grow your skills in a dynamic, team oriented environment and join some of the industry's brightest minds in deploying and supporting today's most advanced Internet technologies.

Who You Are

  • Typically requires Bachelor's degree in a technical field or equivalent plus 6-8 years related Data Centre related experience.
  • CCIE DC.
  • In-depth knowledge of the following areas: Data Centre Networking and Data Centre Products.
  • You should have good experience in Networking industry experience and knowledge of products and protocols.
  • Proficiency in the following technologies: TCP/IP, Routing Protocols (OSPF, RIP, EIGRP, BGP), QoS, Multicast, MPLS.
  • You're able to resolve problems, figure out root cause, and deliver known solutions with a high level of customer happiness.
  • Troubleshooting experience using wireshark, or other protocol analyzer.
  • CCIE Certification DC.
  • Experience in the following products / solutions: Cisco Nexus 2000, 3000, 5000, 7000 , ACI , VXLAN.
  • Excellent Soft-skills and Customer Handling skills in high stressed / demanding environment.
  • Ability to Assertively communicate and demonstrate Technical Leadership on Troubleshooting scenarios , especially over WebEx / telephonic customer conversations.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Posted: 2021-03-31 Expires: 2021-05-01
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Technical Consulting Engineer - DC/Nexus (6-10 Years)

Cisco Systems Inc.
Bengaluru, KA 560002
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