30 days old

Technical Consulting Engineer - Data Center Routing & Switching Nexus 1267872

Cisco Systems Inc.
San Jose, CA 95113
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What You'll Do

Technical Services is team of extraordinary technical specialists whose #1 focus is to help customers deploy and operate their networks effectively, while delivering the best possible customer experience. You can measure your success through excellent financial results, growing customer satisfaction metrics, industry recognition, and employee satisfaction scores.

Who You'll Work With

Our TAC team is made up of highly-responsive and driven technology experts who love what they do: Enabling our Customers by enabling Cisco Technology! We provide 2nd/3rd level technical support on a worldwide basis 24 x 7 x 365 to Cisco customers, partners, account teams, and other TAC engineers. In this role you will focus on reactive measures including diagnostics and analysis, as well as, recommendations. With a technology runway that never ends, opportunities to develop your depth, breadth and diversity of technology is limitless!

Who You Are

We are looking for team members that are trained in Data Center Routing and Switching products and technologies.

Using on the job training, team members provide support for Nexus 9K, Nexus 7K, 3K, 4K and 5K/2K suite of switches (both hardware and software).

Our engineers require analytical skills and technical knowledge to tackle product and network problems of moderate to high complexity. You will effectively utilize moderate to complex lab setups to recreate and solve problems. Lastly, you will act as a technical guru and providing support at a peer level.

Minimum Qualifications:

  • You've achieved a Bachelor degree in a technical field and 2+ years progressive experience in related occupation OR Masters with 1+ year dynamic experience
  • You have experience or Certifications in one or more of the following CCNA, CCNP
  • Prior customer support experience is helpful.
  • You communicate for success with great verbal and written interpersonal skills.
  • Can demonstrate working knowledge of Networking, products and protocols.
  • You can resolve problems and deliver known solutions with a high level of customer satisfaction.

Desired Skills:

Additional skills which will ensure you're a Rock Star

  • You're a phenomenal teammate who wants to be part of a fun, dynamic organization.
  • Strong analytical and troubleshooting skills.
  • VX-LAN would be a plus.

Why Cisco:

At Cisco, each person brings their unique talents to work as a team and make a difference. 

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything people, process, data and things and we use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices.
We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco
Posted: 2020-03-09 Expires: 2020-04-11
Sponsored by:
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Technical Consulting Engineer - Data Center Routing & Switching Nexus 1267872

Cisco Systems Inc.
San Jose, CA 95113
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