1+ months

Technical Consulting Engineer - Cloud Delivery Platform

Cisco Systems Inc.
Poland, NY 14747
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Technical Consulting Engineer Cloud Delivery Platform

Who You'll Work With

Customer Experience (CX) is a team of outstanding technical guides whose #1 focus is to deliver best-in-class customer experience. We help tackle the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is measured through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores.

CX is transforming its services portfolio and is implementing a cloud-based delivery platform called the CXCloud Platform.  This platform is a key component of the customer experience strategy and enables customers and partners to access and consume all their services from a centralized place. 

We are looking for engineers passionate about cloud technology with 2 to 4 years of overall Linux experience, who are innate problem solvers, and are energized working directly with customers and set them up for success.  

 What youll do

The Technical Consulting Engineer for Ciscos Cloud Delivery Platform has primary responsibility in the deployment of Ciscos CX Agent Software for CX Cloud customers. These agents stream data from the customers networks to the delivery platform so it may be processed, and reports may be generated and available on the CX Cloud Portal. The Deployment Engineer will remotely assist customers and internal Cisco teams with deploying the agents and securing the first successful data upload. The engineer will also be responsible for troubleshooting any issues with the CX Agent or CX Cloud Portal deliverables.

 Key areas of responsibility:


Posted: 2021-03-05 Expires: 2021-05-06
Sponsored by:
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Technical Consulting Engineer - Cloud Delivery Platform

Cisco Systems Inc.
Poland, NY 14747
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