9 days old

Technical Consulting Engineer - Applications Support

Cisco Systems Inc.
Poland, NY 14747
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What Youll Do

As  a Technical Support Engineer will be the  point of contact for all assigned Accounts/Products/Tools.

Main responsibilities:

  Diagnose and fix known technical problems for the given set of tools/products supported for the region or accounts.

   Point-of-Contact/Partner for internal teams.

  Need to be flexible to work on other platforms than their area of expertise, open to learn new technologies.


Who You'll Work With

Cisco Customer Experience (CX) organization is transforming the future of the world's networks through advanced software development.  Our software products and technology are behind many of the worlds most innovative businesses, leading Ciscos growth in multiple markets. CX develops products that leverage technologies from leading-edge capabilities like big data, analytics, virtualization, the Inter-Cloud, and security. Pioneering agile methodology, CX is building a customer-centric culture with self-contained and motivated teams that have clear visibility to our customers. CX achieves this market responsiveness in lockstep with product management teams constantly aligning, prioritizing and accelerating go-to-market strategies aimed at making Cisco the #1 IT Leader.

The CX Support team seeks strong technical support engineers.  Are you a good problem solver? Are you passionate about delivering solutions and solving issues?  You will be the front line for new software and platform support.


Who You Are

Minimum Qualifications

- BE/BTech/MCA/MSc; 

- 3+ years of relevant experience.

- Experience with Unix/ Linux Administration

- CCNA Networking Knowledge

- Excellent Communication Skills in English both written & oral

- Good analytical and problem-solving skills, with the ability to establish and maintain confidence and take ownership of issues

- Active listening skills, ability to think creatively and innovate

- Excellent teamwork skills


Desired skills:

Scripting Knowledge

- Experience with Cisco UCS

- SQL database 

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool.




Posted: 2020-05-20 Expires: 2020-06-20
Sponsored by:
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Technical Consulting Engineer - Applications Support

Cisco Systems Inc.
Poland, NY 14747
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