1+ months

Technical Consulting Engineer-Application Centric Infrastructure (ACI)

Cisco Systems Inc.
Mexico City, Mexico
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Who You'll Work With

On this team, you will get the opportunity to work in a dynamic, diverse, and socially responsible environment with one of the most creative companies in the high-tech industry. You'll be coached and mentored by some of the industry's brightest minds who will help challenge and develop your technical skills.

Who You Are

In this role you will:

  • Receive little instruction on routine work and general instruction on new assignments as you will act as a focal point for large account network problem resolution. You will collaborate with customers, other CSE's, Partners, Outsourcers, field personnel, Serviceability Design, CAP Managers, and internal engineering departments. Provide guidance and mentoring to other engineers and translate team goals into your own work assignment.

You are:

  • A Problem Solver and Works on problems of diverse scope where analysis requires further evaluation of identifiable factors and correlation of data. Problems may be previously unknown and require the submittal of new DDTS and work with DE. Interface/ Collaboration and will Submit complete and correct DDTS reports in area of expertise.
  • Able to analyze, configure, and troubleshoot medium to large networks and Effectively utilize complex lab setups to duplicate and solve problems.
  • A technical specialist in at least one area with excellent broad knowledge of Networking fundamentals. (CCIE desired) and the Utilization of an increasing understanding of Cisco business strategies and drivers to guide activities.

Minimum Qualifications

  • Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 2-5 years related experience.
  • New Team members are trained in Data Center products and technologies
  • Expertise with Nexus products and Working knowledge of Data Center industry, Switching and Routing products and protocols. Using on the job training, team members provide second/third level technical support for Nexus 9K, Nexus 7K, 3K, 4K and 5K/2K suite of switches to Cisco customers, partners, account teams, and other TAC engineers via phone/email/WebEx, consultation to independently troubleshoot & debug product problems
  • Cisco Certifications (CCxx); HP, IBM, Dell Server Support, MCSE, VCP Certifications; specific knowledge of products within: Collaboration, Data Center, Security, Voice, Wireless, Routing, Switching
  • You possess effective planning, prioritization, and organizing skills and are committed to continuous learning, results orientation, teamwork and Proven leadership skills in small projects and teams.

Desired Skills:

  • Knowledgeable in Storage technologies and experienced in VMWare
  • Troubleshooting experience using finisar, wireshark, or other protocol analyzer
  • Programming skills (Python, Ruby, C, C++, Linux, Shell Scripting)
  • Excellent written and verbal communication and presentation skills. Shares information and communicates clearly with Worldwide team members to improve team effectiveness. Cultivates inter-team communication
  • Produces and shares intellectual property in the most productive manner for internal audiences and customers.
  • Encourages and accepts feedback.
  • Desired Skills Influence/ Leadership, Effective and active mentor. Influence expands to Local TAC theater and Worldwide Technology team.

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool.

Posted: 2021-04-07 Expires: 2021-07-08
Sponsored by:
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Technical Consulting Engineer-Application Centric Infrastructure (ACI)

Cisco Systems Inc.
Mexico City, Mexico
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