1 day old

Technical Account Manager

Chantilly, VA 20151
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Business Group Highlights

Defense

The Defense group supports the Department of Defense (DoD) mission to keep our homeland and its citizens safe. We provide solutions to improve the Nation's defense by providing software, systems engineering, IT, training and logistics and fleet management solutions.

Responsibilities



Every day at Perspecta, we enable hundreds of thousands of
people to take on our nation's most important work. Were a company founded on a diverse set of
capabilities and skills, bound together by a single promise: we never stop
solving our nation's most complex challenges.
Our team of engineers, analysts, developers, investigators, integrators
and architects work tirelessly to create innovative solutions. We continually push ourselvesto respond, to
adapt, to go further. To look ahead to
the changing landscape and develop new and innovative ways to serve our
customers. Perspecta works with U.S.
government customers in defense, intelligence, civilian, health care, and state
and local markets. Our high-caliber employees are rewarded in many waysnot
only through competitive salaries and benefits packages, but the opportunity to
create a meaningful impact in jobs and on projects that matter. Perspecta's talented and robust
workforce14,000 strong'stands ready to welcome you to the team. Let's make an
impact together.



Perspecta has an immediate need for a Technical Account Manager in the Chantilly, VA Area.




Accountable for on-time, on-quality, on-cost fulfilment of
Operations. Identify and analyze training needs based on brand standards,
new initiatives and trends. Assist with the modification and improvement
existing training programs. When needed, serve as part of the escalation
path for operational issues. Maintain continuous lines of communication,
keeping the Organization/Stakeholders informed of all critical issues.
Run, analyze reports and create action items to improve the operation and
ensure metrics achievement. Open communication with the delivery team to review
team's status, metrics, and possible issues/needs and proceed with actions.
Also to keep the managers updated on latest news, action plans, etc.
Ensure that the support team meets the required SLA's. Proactively
proposes improvement plans where gaps are noticed. Reports to the Program Manager,
and is the single point of contact for the client / tenant for all operational
deliver aspects.

Qualifications

Education and Experience Required:



High School
Diploma/GED plus 12 years of relevant experience, or Associates Degree plus 10
years relevant experience, or Bachelor's Degree with 8 years relevant
experience, or Master's Degree with 6 years relevant experience, or PHD with 4
years relevant experience.



Secret Security clearance required

Skills and certifications required:

Exceptionally Complex - researches and evaluates new concepts and processes to improve performance. Analyzes cross-functional problem sets, identifies root causes and resolves issues. Assists more junior level technicians, specialists, and managers in their activities. Can perform all tasks of lower level technicians, specialists, and/or managers.

Leadership/ Management - Works individually, actively participates on integrated teams, and leads multiple tasks, projects or teams. Oversees and monitors performance, and when required, takes steps to resolve issues.
Directs multiple teams through to project completion. Provides guidance and direction to lower level technicians, specialists, and managers.

DoD 8570
compliance or information assurance certification commensurate with technical
objectives and services required within the task order Applicable software or
hardware training and certifications commensurate with the technical
objectives, services required, and IT environment specified within the task order











About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sectorfrom investigative services and IT strategy to systems work and next-generation engineering.

Our promise is simple: never stop solving our nations most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to just that, as a partner of choice across the entire sector.

Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories.

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As a government contractor, Perspecta abides by the following provision
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Industry

  • Information Technology
Posted: 2019-11-19 Expires: 2019-12-19

With offerings in mission services, digital transformation and enterprise operations, our team of 14,000 engineers, analysts, investigators and architects work tirelessly to create innovative solutions. We have the expertise and experience not only to devise solutions, but to execute on them successfully.

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Technical Account Manager

Perspecta
Chantilly, VA 20151

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