1+ months

Systems Engineering Manager - EMEAR CGEM US East.

Cisco Systems Inc.
New York, NY 10007
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Cisco seeks a Manager, Systems Engineer to provide leadership and guidance to regional teams in support of sales and development efforts within EMEAR owned Global Accounts. In this role, you will be planning the technical direction for the team, identifying expertise to grow the team as needed, and facilitating key partnerships between internal, partner, and client organizations. Have an open mind, being agile, connected and a DNA set in diversity sets you out as someone who will be successful in this role. Love being with customers and developing long lasting relationships.

 

 

Who You'll Work With 

Cisco seeks a Manager, Systems Engineer to provide leadership and guidance to regional teams in support of sales and development efforts. In this role, you will be planning the technical direction for the team, identifying expertise to grow the team as needed, and facilitating key partnerships between internal, partner, and client organizations. This is an ideal position for someone who has proven leadership skills and related industry and technical expertise to advance their career in management or sales.. This will ensure alignment with the global account strategy and consistent local implementation, working and open to matrix organisations is key to your potential success.

 

 

Who You Are

People-focused technical sales professional who provides technical direction and business guidance to the regional sales team. Drives revenue through account planning, and resource planning and allocation. Proactively develops and maintains a team of high-performing SEs and continually seeks innovative methods for improving team performance. Helps meet regional revenue goals by driving innovative technical programs and overseeing day to day account-level activities.

 

Role & Responsibilities

  • Identify Opportunities
  • Learn how to create a territory plan by compiling SE feedback and adding own knowledge of local market demand
  • Learn how to create a technical resource plan for territory.
  • Collaborate with RM to prioritize and target team opportunities; review quantitative information to identify and explain trends
  • Understand mechanisms for building team capacity and improving team performance. Align resources to deliver on commitments and drive results
  • Lead team to technical account strategies that align to customer business requirements and goals; assign resources appropriately
  • Assist in qualified partner identification where appropriate

Desired Skills

  • Monitor and approve requests for customer-focused pre-sales resources
  • Assist in determining domain/solution-focused resources and approving requests for these resources
  • Provide timely and appropriate feedback that focuses on those things that will make the biggest difference in performance; reinforces efforts and progress
  • Track and report team metrics for a given opportunity

Personal and Organizational Development:

  • Monitor and measure team progress against business plan and recommend changes as needed
  • Interact with business units to provide support for local region
  • Use Cisco technology to stay connected with team members, customers, and peers around the world
  • Lead cross-functional projects within area of responsibility
  • Facilitate Expert communications and expert understanding of customer requirements between customers, corporate, and the field.
  • Proactively seek feedback on self; recognize own capabilities and take initiative to continually improve
  • Advocate for continual improvement in customer experience to increase brand loyalty for Cisco
  • Understand drivers of customer satisfaction and strive to improve customer experiences

Business Acumen

  • Develop local knowledge of business economics and trends of various industries and vertical markets, and how Cisco solutions add financial and strategic value
  • Establish collaborative relationships built on trust and commitment and develop relationships at multiple levels within customer accounts
  • Understand the customer's business model and helps the team identify an architecture and/or solution that provides ROI

Technical Acumen

  • Advanced understanding of internetworking industry trends, including new products and solutions
  • Advanced understanding of competitive product and solution landscape and can articulate trade-offs between Cisco and competitor products
  • Excellent knowledge in Routing & Switching

Leadership Ability

  • Develop team members capabilities in support of individual career goals and team objectives
  • Drive account and resource planning for region and actively collaborate with RM to track plans and course correct as necessary
  • Understand basics of managing technical people and the associated process of running a region
  • Understand the value of best practices and apply best practices and other tools to drive business results.
  • Communicate a clear vision and strategy for the account that inspires and empowers the team to execute within a common framework
  • Able to get things done without direct line authority; able to exercise personal influence, resolve conflict, and bring about required behaviors
  • Translate Cisco's vision for the future into a compelling value proposition for the team
  • Build the capabilities needed to deliver on the team's short and long term goal, including identification and development of a strong pipeline of the best talent from both internal and external candidate pools
  • Support team members by providing transparency and information during organizational changes
  • Clearly and succinctly convey information and ideas, including expert executive communication and presentation skills

 

Minimum Qualifications

  • B.S. Degree
  • 8-12 years industry experience

 

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who arent afraid to change the way the world works, lives, plays and learns. 

 

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

 

 

Posted: 2020-02-24 Expires: 2020-04-25

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Systems Engineering Manager - EMEAR CGEM US East.

Cisco Systems Inc.
New York, NY 10007
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