1+ months

Systems Engineer II (Government)

Albuquerque, NM 87102
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AT&T partners with First Responders and Public Safety agencies at all levels of government. Join our team for a rewarding opportunity to support critical missions and the professionals on the front line of our nations security. AT&T welcomes IT professionals who possess a strong work ethic, a passion for public service, and dedication to our customers goals.

We are seeking a candidate to fill a Systems Engineer II position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the Systems Engineer II will support Information Technology Field Operations (ITFO) in Albuquerque, NM.

The Systems Engineer II will provide Tier 2 support for integrated hardware and software, mobility, and enterprise services. ITFO completes local infrastructure projects, end user desktop/laptop/mobility service requests, upgrades and relocations, etc.

The candidate should possess the following qualities:
  • Service-oriented work ethic
  • Team leadership and the strong responsibility
  • Must possess organizational, multitasking and prioritization skills
  • Ability to communicate effectively across all management levels
  • Maintain a positive and professional demeanor, often under stress
  • Flexibility to support dynamic mission priorities
Systems Engineer II duties include, but are not limited to:
  • Complete single engineer technology assignments
  • Respond to end-user service requests for Tier II action
  • Manage IT Service Requests and Change Requests for all technologies and processes
  • Test, deploy and maintain operability of all enterprise assets, including but not limited to desktops, printers, scanners, biometrics, applications, VTC systems, inside wiring, servers, etc.
  • Support shiftwork, on-call schedules during off-hours, holidays, and emergencies
Required Skills, Certification, Experience and Minimum Education:
  • Associates degree in engineering, computer, telecommunications or related field
  • Equivalent related technical experience may be considered in lieu of a degree
  • At least five (5) years of relevant experience, troubleshooting/documenting, on a wide variety of servers, desktops and networking / telecommunication technologies, protocols, equipment, concepts, architectures, including switching, routing, DNS, Firewall, etc.
  • Possess comprehensive knowledge in Network Engineering or Systems Engineering
  • Proficient in various voice communications, applications, servers, operating systems, etc.
  • Ability to document solutions with MS Office products: Word, Excel, Visio, and Project
Required Clearance:
DHS Public Trust

Desired Certifications:
  • ICND2
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • MCSE

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Posted: 2019-11-01 Expires: 2019-12-29

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Systems Engineer II (Government)

Albuquerque, NM 87102

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