1+ months

Systems Engineer I (Government)

Washington, DC 20004
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AT&T partners with First Responders and Public Safety agencies at all levels of government. Join our team for a rewarding opportunity to support critical missions and the professionals on the front line of our nations security. AT&T welcomes IT professionals who possess a strong work ethic, a passion for public service, and dedication to our customers goals.

We are seeking a candidate to fill a Systems Engineer I position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the Systems Engineer I will support Information Technology Field Operations (ITFO) in Washington, DC.

The Systems Engineer I will provide Tier 2 support for integrated hardware and software, mobility, and enterprise services. ITFO completes local infrastructure projects, end user desktop/laptop/mobility service requests, upgrades and relocations, etc.

The candidate should possess the following qualities:
  • Service-oriented work ethic
  • Team leadership and the strong responsibility
  • Must possess organizational, multitasking and prioritization skills
  • Ability to communicate effectively across all management levels
  • Maintain a positive and professional demeanor, often under stress
  • Flexibility to support dynamic mission priorities
Systems Engineer I duties include, but are not limited to:
  • Complete single engineer technology assignments
  • Respond to end-user service requests for Tier II action
  • Manage IT Service Requests and Change Requests for all technologies and processes
  • Test, deploy and maintain operability of all enterprise assets, including but not limited to desktops, printers, scanners, biometrics, applications, VTC systems, inside wiring, servers, etc
  • Support shiftwork, on-call schedules during off-hours, holidays, and emergencies
Required Skills, Certification, Experience, and Minimum Education:
  • Associates degree in engineering, computer, telecommunications or related field
  • Equivalent related technical experience may be considered in lieu of a degree
  • At least two (2) years of relevant experience, troubleshooting/documenting, on a wide variety of servers, desktops and networking / telecommunication technologies, protocols, equipment, concepts, architectures, including switching, routing, DNS, Firewall, etc
  • Possess working knowledge in Network Engineering or Systems Engineering
  • Proficient in various voice communications, applications, servers, operating systems, etc
  • Ability to document solutions with MS Office products: Word, Excel, Visio, and Project
Required Clearance:
Top Secret (#TopSecret). Must be able to obtain DHS clearance

Desired Certifications:
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • MCSE

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Posted: 2019-11-01 Expires: 2020-01-13

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Systems Engineer I (Government)

Washington, DC 20004

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