19 days old

System Engineer - Collaboration and Enterprise

Cisco Systems Inc.
Madrid, NY 13660
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What You'll Do

Systems Engineers in Cisco are technical leads that advice and support Sales teams with pre-sales and deep technical knowledge. Youll get to work across a vast portfolio of Cisco products within the Service Provider and Enterprise Network Channel area and so a thorough knowledge of Enterprise and Service Provider technologies is required. You will touch a variety of Cisco technology solutions and Architectures as SE for one of our Service Provider Channel accounts within EMEAR. You will be responsible for driving the day to day relationship with Partners, end-to-end architecture insertion working closely with the Partner Account Manager.

This is an ideal position for someone who has a proven track record in working with customers, Business Unit and our managed service channels.

Responsibilities of the role are:

The Systems Architect is a high profile role in building strategic relationships and involves the following elements:

  • Managed Service creation with Service Providers: Ensuring that partners successfully define offers based on the Cisco Collaboration, Cisco Enterprise Networking, and Cisco security portfolios, and effectively take the offers to the market.
  • Partner support and strategy definition: Become instrumental to the Partners success, take part of Partner reviews and drive the technical managed services strategy. Provides consultative support in the Collaboration Infrastructure and general networking transformation of our partners managed portfolio.
  • Partner Enablement: Keep Partner departments in charge of managed services definition, evolution, and operation, as well as Partners sales and presales teams updated about Cisco latest products, features and roadmap that may become into an additional differentiator, or a future new offering.
  • Partner support in go to market activities: You will build strong relationships with technical and sales leadership team, and will assist Partner sales in strategic opportunities
  • Technical presentations, demonstrations and proof of concepts: Presales ownership for the overall technical solution proposition including executing POCs and demonstrations of the Cisco Collaboration, SDWAN and Security portfolios, and presentations to a larger audience.
  • Bid response management: Responsible for the technical response of requests for information/quotation processes and coordinating with internal teams to reach a high-quality outcome.
  • Industry awareness: Keep up-to-date on industry trends, relevant competitive solutions, products and services. Provide feedback to the relevant Cisco Business Units regarding new customer requirements and potential actual product gaps

In this job you will be / have:

  • Have direct channel engineering responsibilities aligned to our managed channel partners for Collaboration/Enterprise Networking & Security Technologies and Solutions. You will work collaboratively with extended team members.
  • Initially 60% of the time will be required to focus on Collaboration technologies, where special deep dive knowledge will be required.
  • This is a partner-focused channel sales role which requires an architectural innovator experienced in defining and developing architectures and roadmaps to solve SP business problems
  • Building a deep consultative relationship with the customer in collaboration with the account team, Business Units, and other teams to integrate replicable architectures and drive practice-specific Cisco solution designs.
  • Able to drive SaaS and Software centric conversations at any level inside a customer's organization

At Cisco you will be the first to benefit from what our technology can offer. Our approach is to enable you to be flexible in how you arrange your work, making sure you give and take the best.

Who You Are

  • You will ideally bring 5+ years pre-sales engineering or technical customer facing experience in Channel and SP environments.
  • Experience working with Telefonica is highly desired
  • You will ideally have BS or MS degree in computer science, computer engineering or related discipline.
  • Preferably have CCNP or CCIE certifications.
  • DEVNET and programmability skills are highly desired
  • Excellent written and verbal communication skills.
  • Write and speak English and Spanish fluently.


  • Thorough understanding and deep dive into some or all of the following technologies: Collaboration, Routing/switching & Security Technologies and Solution.
  • Knowledge of managed services creation lifecycle.
  • Impactful verbal and written communication and strong presentation skills.
  • Great relationship building skills, tenacity, resilience.
  • Ability to work independently and remotely as well as with your team to accomplish objectives.
  • Continuous learning and self-empowerment attitude.
  • Ability to train and coach others in our enterprise technologies.

Why Cisco

At Cisco, each person brings their excellent talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

  • We connect everything people, process, data and things and we use those connections to change our world for the better.
  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices.
  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colourful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco

Posted: 2021-05-26 Expires: 2021-06-26
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System Engineer - Collaboration and Enterprise

Cisco Systems Inc.
Madrid, NY 13660
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