1+ months


Universal Health Services
Caguas, PR 00727
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FHC of Puerto Rico, Inc. is seeking a full time System Administrator/Programmer to join the Information Technology Department. The System Administrator/Programmer is responsible for the maintenance and the operation of the Information Technology Department platforms. Provide support in terms of systems back end operations, backups, upgrade and troubleshooting of servers. The need of a local resource will improve response time when situations occurred in which the expertise for handling specific situations of our business can determine the down time of a service or the complete application. This person will also be the backup of current operator creating a cross training environment in case the current operator is not present or cannot assist due to its expertise in the backend applications. This person should be knowledgeable in Oracle GlassFish, IBM WebSphere Application Server (WAS), IBM DB2, IBM AIX for better understanding of FHC needs.

In charge of the day-to-day membership and electronic claims maintenance activities within FHC of Puerto Rico (FHC) clinical and supporting system platforms, with specific responsibility for the day-to-day tactical oversight of eligibility, membership and electronic claims areas. This person is responsible to maintain and report any non-technical problems related to membership and claims stored in FHC platforms

Job Requirements


  1. Providing support to Senior System Administrator including day to day operations, system monitoring, troubleshooting and problem resolution

  2. Business subject matter expert for supporting membership and health plan benefits package with supporting software

  3. Support the electronic claims process

  4. Support the eligibility process

  5. Establish and maintain strong working relationships with all internal and external business partners

  6. Ensure mechanisms are in place to guarantee FHC is in compliance with the organization's and government contract agreements that could be affected by the membership data

  7. Provide non-technical support for the electronic processing of eligibility and membership data

  8. Ensure client and customer data is installed accurately and timely

  9. Works with clients to ensure the timely and accurate processing of client data transfer files

  10. Liaison between FHC and clients to ensure eligibility data is received and processed timely

  11. Reports any problem with data in any of the platforms and supporting applications

Minimum Qualifications:

  • Bachelor degree in Computer System

  • Relevant Job Experience:3 year experience in application development.

  • Requirement - Fully Bilingual Preferable

  • IBM Certified System Administrator AIX

Posted: 2020-02-18 Expires: 2020-04-02

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Universal Health Services
Caguas, PR 00727

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