15 days old

Supervisor Customer Service Care Coordinator - Duluth, MN, Dublin, OH, Harlingen, TX, Roanoke, VA

Duluth, MN 55802
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  • Job Code
    865578

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.


You'll play a leadership role in a high volume, focus and performance driven call center where the goal is always to connect with members and enhance the customer experience. Now you can take advantage of some of the best training and tools in the world to help serve our members.


This role is equally challenging and rewarding. You'll need to stay positive at all times especially in difficult situations. You'll be asked to mentor, challenge and communicate effectively with all different types of people.


Primary Responsibilities:

  • Coordinate and supervise daily / weekly / monthly activities of a team members 
  • Set priorities for the team to ensure task completion and performance goals are met
  • Coordinate work activities with other supervisors, managers, departments, etc.
  • Identify and resolve operational problems using defined processes, expertise and judgment 
  • Provide coaching, feedback and annual performance reviews as well as formal corrective action

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Posted: 2020-03-13 Expires: 2020-04-12

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Supervisor Customer Service Care Coordinator - Duluth, MN, Dublin, OH, Harlingen, TX, Roanoke, VA

UnitedHealth Group
Duluth, MN 55802

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