8 days old

Strategic Acct Exec, Specialty Benefits - Lake Oswego, OR or Seattle, WA

Lake Oswego, OR 97034
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The Strategic Account Executive within the Specialty Benefits group is responsible for the overall management of a book of business which involves the performance of a variety of account management functions related to the continued growth, profitability, and retention of quality business and development of solid relationships with key stakeholders.

Primary Responsibilities:
  • Manage client relationships in Specialty Benefits Key Accounts. Client size is 100-3000 employees with product lines including Life, DI, Dental and Vision
  • Manage the relationships from implementation and ongoing renewal process including upselling
  • Maintain client, broker and internal relationships to maximize persistency
  • Responsible for Implementation of all new business, ongoing service and renewals in assigned territory
  • Educate customers and producers on organization capabilities and enhancements
  • Develop and implement pro-active am plans for each client and overall plan management from service to renewal to achieve persistency results
  • Attends enrollment meeting and benefit fairs as required
  • Coordinate and influence superior customer service delivery by developing and maintaining strong intercompany relationships
  • Establish and maintain strong and appropriate relationships with assigned customers and consultants; act as main contact for UnitedHealthcare Specialty Benefits
  • Develop and monitor client financial performance including renewal planning, negotiation, persistency, and profitability levels
  • Participate actively in the renewal process including profiling the group, utilization review and interpretation, identification of appropriate alternative plan, pricing or funding options, preparing and presenting reliable and defensible renewal presentations, and negotiating with underwriting and key stakeholders including the local health plan, consultants, and clients
  • Consistently meet persistency targets for assigned book of business
  • Identify and qualify upsell opportunities on existing book of business to enable the Sales team to expand Specialty Benefits product penetration
  • Develop and execute on strategic business plans for assigned book of business and regularly report results to the Director of Account Management.
  • Maintain consistent "touch points" with clients and consultants including monthly, quarterly, or annual meetings
  • Participate in all major finalist presentations and RFP/upsell situations
  • Recognized as subject matter expert for ancillary products, service, capabilities, and technology.
  • Maintain a high level of ancillary industry knowledge
  • Responsible for training and updating information related to customers across UnitedHealthcare Specialty Benefits
  • Performance driven: delivers exceptional performance; strives to achieve stretch objectives; focuses on results, not efforts
  • High-Velocity Change: drives initiatives to achieve organizational targets; able to adapt to rapidly changing conditions
  • Operating Efficiency: focuses on execution, removing obstacles and distractions, develops new processes to enhance efficiency and performance. Effectively understands use of data to effect positive change in utilization patterns
  • Top-performing employees are our greatest asset: fosters a competitive environment and serves as a role model to other employees
  • Self-motivated: maintains a high level of work quality, focuses of detail and in dependable in meeting commitments and fulfilling obligations
  • Cutting Edge: Consistently demonstrates ability to act and react swiftly to challenges
  • Build Value to Customers: Builds and strengthens customer relationships; finds better ways to meet customer needs; acts ethically, maintaining the highest personal and professional integrity
  • Accountability through Matrix Management: Works effectively within the matrix, promoting trust and communications across the business segments; collaboratively builds strong relationships
  • Strong interpersonal skills; networks outside and inside the organization and builds positive relationships with key individuals and groups.
  • Organizational and Personal Influencing Skills: Creates, builds, and maintains relationships that enhance the performance of the business, including those outside direct control. Obtains commitments from individuals or groups to ensure organization's success. Ability to influence individuals at all levels of the organization

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Posted: 2020-10-12 Expires: 2020-11-12

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Strategic Acct Exec, Specialty Benefits - Lake Oswego, OR or Seattle, WA

UnitedHealth Group
Lake Oswego, OR 97034

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