22 days old

Strategic Account Manager

Cox Automotive
Milton, ON L9T
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*Primary Location: *8277 Lawson Rd, Milton, ON, CAN
*Division: *Cox Automotive
*Job Level: *Individual Contributor
*Travel: *Yes, 50 % of the Time
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *214305
*Job Responsibilities and Expectations*

Strategic Account Manager, Digital and Remarketing Solutions(DM) uses his/her past successes in sales and customer service to develop and maintain relationships with existing Cox Automotive Canada (CAC) Dealer Group and large account customers (physical and digital auto auctions: Manheim & MUVIT, transportation services: Ready logistics), helping them fully understand and embrace the value proposition that CAC provides when it comes to all individual remarketing needs. More specifically, the person in this role is expected to attain customer growth within Canada across all available platforms by attracting new Dealer Groups and Enterprise Accounts. The Strategic Account Manager will achieve this growth by introducing customers to the full range of CAC services, including buying, selling and transportation through CAC channels across Canada.

This position will report into National Sales Director Digital and Remarketing Solutions.

*As part of their job responsibilities, SAM is expected to:*

* Generate new business and revenue growth across multiple channels within Canada, while obtaining relevant market intelligence needed to support development of business, identifying trends and providing accurate short, mid and long-term forecasts while delivering superior customer experience and cooperating closely with Dealer Services, Inside Sales personnel & Business Development Center

* Develop and execute work flows and solutions for each individual Strategic Account to drive desired business results and growth

* Collaborate and deliver a pre-determined number of product presentations to prospective and current customers to achieve or exceed volume and revenue goals (monthly, quarterly and annual), as established by CAC leadership

* Routinely deal with multiple management levels within automotive (Dealer Group and Enterprise Account) dealerships, automobile associations, automotive dealer groups and other entities identified as potential business clients

* Service accounts in person and via phone/electronic means, looking for opportunities for incremental growth

* Assess customers wholesale inventory needs and offers solutions that increase their business with CAC across all platforms (physical, digital and financial)

* Know the competition and how to sell against it. Adhere to and strictly follow all Company policies, procedures and guidelines in relation to field operations

* Lead assigned market in preventative maintenance: review reports and trends for exposure areas, identify markers for potential future delinquencies, proactively analyze dealer portfolio and performance for signs of instability and report to relevant departments in a timely manner

* Manage service issues through multiple channels on behalf of customer and CAC until a satisfactory resolution is found, including assisting in audits and collection activities, as required

* Utilize all available CRM & reporting platforms regularly, on daily basis

* Additional duties as assigned

Qualifications: *Required qualifications:*

* Minimum of 5 years of Enterprise Account Management or relevant B2B experience, preferably in automotive or finance industry with proven track record of growing accounts from existing customer base

* Bachelors degree or equivalent combination of education, training and experience

* Understanding of automotive retail/wholesale marketplace in an operational context to best position the CAC Value Proposition

* Must be collaborative, creative, entrepreneurial and passionate about the automotive industry with respect to remarketing, e-commerce & cutting-edge technology

* Self-starter with excellent time management, organizational, problem solving and negotiation skills

* Strong analytical skills and data driven thinking combined with excellent written and verbal communication skills

* Ability to work in a high performance, fast-paced and result driven team environment, as well as independently with minimal or no supervision, under tight deadlines

* Well versed in MS Office (Word, Excel, PowerPoint and Outlook) and SalesForce applications

* Ability to travel 75% - 100% of time, primarily locally in the assigned geographical territory, with occasional overnight and long-distance travel (including national and international flights)

* Valid drivers license with clean abstract required

*What we offer:*

* 5 weeks paid vacation per year.

* Generous Insurance plan (medical, dental, life, disability) that is paid by Cox Automotive Canada.

* RRSP Matching Program

* Venngo Discount programs

* Full time employment with one of the global leaders in automotive remarketing realm

* Fast paced, multicultural work environment

* Competitive compensation package including base salary, commissions, benefits, company vehicle, gas card and company cell phone.

* Career pathing - opportunity for development and advancement within Cox Automotive family of companies

* Opportunity for involvement with local communities though company sponsored volunteering program

Who We Are
*About Cox Automotive*
Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page](http://jobs.coxenterprises.com/life-at-cox/benefits/).
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Posted: 2021-05-21 Expires: 2021-07-12
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Strategic Account Manager

Cox Automotive
Milton, ON L9T

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