8 days old

Sr. UX Engineer – Quantitative Research Role - Raleigh, NC

Raleigh, NC 27603
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As a User Experience Researcher for the growing Optum User Experience Design Studio (UXDS) team, you will serve as an expert in usability engineering methods and HCI principles.  Primary responsibilities include identifying user needs and goals, designing and conducting research using a variety of qualitative and quantitative methods, and analyzing and reporting data gathered for Optum products.

Primary Responsibilities:

  • Design, conduct, analyze, and report data gathered from qualitative and quantitative research techniques including key-stroke level modeling (KLM), usability testing, contextual inquiry / field studies, surveys, interviews, heuristic evaluations,  focus groups, card sorts, ethnography and persona development, and rapid iterative testing within an Agile environment
  • Work with product teams to identify and prioritize user research requirements, including timelines, scope, and methodologies
    • Collaborate with product teams to remediate issues identified from research
    • Advocate for user research principles
    • Collaborate with product teams to develop research goals, identify tasks and scenarios, and establish a test environment
    • Create and deliver test result reports including statistical analysis
    • Analyze & explore UX/CX data to uncover trends and provide insights to project teams
    • Establish research and usability metrics strategies for project teams
    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Posted: 2020-10-14 Expires: 2020-11-21

    UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

    Sponsored by:
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    Sr. UX Engineer – Quantitative Research Role - Raleigh, NC

    UnitedHealth Group
    Raleigh, NC 27603

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