23 days old

Sr Transportation Supervisor Comfort Care Austin Market

Austin, TX 78701
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Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work. (sm)

WellMed provides concierge - level medical care and service for seniors, delivered by physicians and clinic stat that understands and care about the patient's health. WellMed's proactive approach focuses on prevention and the complete coordination of care for patients. WellMed is now part of the Optum division under the greater UnitedHealth Group umbrella.

The Sr. Supervisor, Transportation Operations  Oversees day-to-day transportation operations within an assigned location to ensure professional, safe, and timely transportation of all clients and staff members. Responsible for policy and procedure adherence, workflow scheduling, employee supervision and operational efficiency of assigned location.  Responsible for conducting daily/monthly vehicle inspections, on boarding and training of new hires, and attainment of goals.

Responsible for understanding performance measurements and adhering to strategies to improve and meet requirements. Works directly with dispatch services and Area Manager to ensure most efficient routing and customer demands are being met.

Primary Responsibilities:

  • Conducts daily/monthly vehicle inspections ensuring mechanically and cosmetically vehicles are functional
  • Assist in conducting the quality assurance program
  • Oversees all of staff development in assigned area to include workflow scheduling, hiring, training, coaching and development
  • Reviews schedule, routing, and performance metrics and makes adjustments to meet business need and requirements as needed
  • Ensures company assets are kept in appropriate condition
  • Reviews operational problems and policies and implements corrective actions to remedy them
  • Ensures field operations remain in compliance with all WellMed and Comfort Care policies and procedures
  • Produces and analyze reports for key metrics, identifies areas requiring performance improvement and develops plans to correct
  • Attends required meetings and participates in committees as requested
  • Develops transportation specialist and holds them accountable for ensuring compliance with company policy and procedures
  • Attends educational offerings to keep abreast of changes and comply with operational requirements
  • Completes annual performance reviews for assigned staff
  • Participates in process improvement efforts for assigned area and makes recommendations to management as necessary to ensure effective and efficient operations.
  • Assists with counseling and corrective actions for employees
  • Oversees Safety First reports and ensures accident and incident reports are completed correctly in a timely manner
  • Ensures Comfort Care policies and procedures are enforced at all times
  • Performs all other related duties as assigned


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Posted: 2020-03-13 Expires: 2020-04-25

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Sr Transportation Supervisor Comfort Care Austin Market

UnitedHealth Group
Austin, TX 78701

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