1+ months

Sr. Specialist, Business Analyst

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**About the Company**

At AT&T, were connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, youll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. As we move through 2021, the digital transformation will revolutionize the digital space and you can build a career that will propel your future.

**About the Team**

Our Digital Contact & Lifecycle Management team is looking for a Technical Business Analyst who is passionate about the customer experience and has analytical and multi-task abilities to thrive in a fast-paced environment. The TBA is responsible for reviewing the long-term technological roadmap, ensuring that cross functional product, delivery and business teams are working in concert to deliver business value. The Technical Business Analyst has an intimate knowledge of the current state of the business and technology and implements the plan to achieve the desired future state

**About the Job**

The Technical Business Analyst will manage the product development process for large, complex products/services and enhancements. Formulate the product development program to develop the most profitable new products. Create new enhancements or applications in anticipation of, or response to, market, competitor, or regulatory influences. Manage technical design and recommend capital expenditures and production methods for new products. Prepare and present business case for new products/services. Conduct feasibility studies related to new product development. Act as the foremost expert within the product development discipline. Research, design, plan, develop and evaluate new products by translating and documenting customer requirements into final product design. Analyze customer needs, identify priorities for new products or services and enhancements. Define market, including competitive analysis and definition of product functionality. Create product roadmap and project plan. Utilize JIRA, LeanKit and Microsoft Office tools. Involve in requirement gathering, requirement analysis, developing system requirements, design, development, and testing. Utilize Agile and SAFe methodologies for development lifecyle.


+ Research, design, plan, develop, and evaluate new products by translating and documenting customer requirements into final product design.

+ Analyze customer needs, identify priorities for new products or services and enhancements. Evaluate market, including competitive analysis and definition of product functionality.

+ Create project plans, estimates, and manage the entire project lifecycle.

+ Partner with business, technology and UX teams to design a product that will meet the needs of the business with minimal investment.

+ Create product roadmap and project plan.

+ Organize and facilitate Scrum team meetings including Release and Sprint planning, Daily Standups, Backlog Grooming, Sprint Demo and Retrospectives.

+ Support in developing, maintaining, and grooming Product Backlog.

+ Remove impediments and manage dependencies, risks, and issues during Sprint execution.

+ Provide inputs and clarify business and technical requirements during project and release planning.

+ Guide, manage, support on job duties and conduct performance reviews for the direct reportees.

+ Utilize JIRA, Confluence wiki, Leankit and Microsoft office tools for product management.

+ Lead the team in embracing Test Driven Development and DevOps principles & practices for software development.

**Minimum Qualifications**

+ 6+ years of experience in requirement gathering, requirement analysis, Systems design and writing user stories; experience utilizing JIRA, Confluence wiki and LeanKit tools.

+ Experience in leading teams following SAFe or Agile methodologies using Test Driven development and DevOps principles.

+ Background in software development and experience in software tools like LucidWorks Fusion, Solr, Splunk, EFK, Kubernetes, Dynatrace, etc

+ Experience in driving Scaled Agile projects end-to-end from estimation through deployment and sustainment.

+ Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leader

**Shift timing (if any):**

+ Shift falls typically between 6 am to 10 PM India standard time. Occasionally may have to work long hours in situations when it is needed.

**Education Qualification:** Bachelors degree preferably in Computer Science
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.
Posted: 2021-12-08 Expires: 2022-02-09
Sponsored by:
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