30 days old

Sr Research Strategist, Branch Experience Measures, US Remote Eligible

Edward D. Jones & Co., L.P (HO)
St Louis, MO 63103 Work Remotely
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At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 14,000+ branch offices where our more than 7 million clients live and work.

A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team's ability to build deep relationships with clients. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. Edward Jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investors.
The Research Strategist will serve as a resource and subject matter expert on branch insights and branch experience to every area of the firm. This role seeks strategic opportunity for integration of existing branch insights and measurement strategies, as well as identification of areas where new branch insights or measurement strategies are needed. *The role will be focused on Branch Experience Measurement*.

*Key Responsibilities:*
* Responsible for partnering with internal business partners to understand business questions, developing strategies for measuring impact on branch experience, and interpreting feedback and data to identify opportunities to optimize the branch experience. The projects will support individual business areas. The responsibility is both proactive (originating ideas) and reactive (responding to requests from other business areas) (as needed).
* Maintain a strong understanding of existing branch insights.
* Review, synthesize, and interpret research findings and apply critical thinking as to how to address the business objectives
* Partner with design and execution team to provide approval at key tactical milestones of cross-functional branch insights projects, including design approval, vendor approval (where appropriate), and approval of results (as needed).
* Create and communicate branch insights, synthesized from various data sources and projects, to stakeholders in meaningful and actionable ways. Identifies proactive opportunities to communicate insights to additional relevant stakeholders.
* Guide business areas through the branch insights process to determine the most efficient and effective research designs to their business process (as needed).


* Bachelor's degree required
* SICP (Securities Industry Certificate Program) completed within 12 months of start date
* Minimum of 5 years of experience in research experience or business analysis experience, demonstrating increasing levels of responsibility.
* General knowledge of research methodologies and current research technologies.
* Solid ability to assist in the interpretation of data and research results and succinctly summarize them and provide insights for the firm.
* General knowledge of the financial services industry and key competitors.
* Effective presentation skills, including ability to present to various stakeholders and audience levels
* Strong aptitude for decision making
* Strong project management and organizational skills
* Strong writing and communication skills


* FORTUNE 2020 Edward Jones was named No. 7 on the 2020 FORTUNE 100 Best Companies to Work For list.
* From FORTUNE 2020 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.

* Edward Jones Ranked No. 6 of the 100 best workplaces for millennials by Great Place to Work and FORTUNE Magazine.
* 2020 Corporate Equality Index Edward Jones joins the ranks of 680 major U.S businesses that received top marks in the HRC Foundations 18th Annual Scorecard on LBGTQ Workplace Equality
* Edward Jones named a top company for training, ranking No. 25 on Training magazine's 2020 Training Top 125 list the highest ranking among the financial-services industry!
* Financial services firm Edward Jones has been named one of the 2019 Best Workplaces for Parents by Great Place to Work and FORTUNE magazine. The firm ranked No. 5 on the list of 50 companies, up two spots from last year.
* The Best Workplaces for Parents list is one of a series of rankings by Great Place to Work and FORTUNE based on employee feedback from Great Place to Work-Certified organizations. Edward Jones ranked No. 7 on the FORTUNE 100 Best Companies to Work for in 2019 list, the firms 20th appearance on the list. The firm also was ranked the No. 1 Best Workplace in Financial Services & Insurance and the No. 6 Best Workplace for Millennials by Great Place to Work and FORTUNE.


Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. [Visit our career site](https://careers.edwardjones.com/compensation-and-values/) to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
Posted: 2021-09-17 Expires: 2021-11-15
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Sr Research Strategist, Branch Experience Measures, US Remote Eligible

Edward D. Jones & Co., L.P (HO)
St Louis, MO 63103

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