5 days old

Sr. Product Manager - Product & Service Design

Eden Prairie, MN 55344
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Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm


As a Sr. Manager of Product and Service Design you help to drive design within our direct to consumer business. You will plan and execute discovery research, frame consumer insights, new business opportunities and viable product strategies.  You will create, test and refine product and service design concepts, you will facilitate design sprints with internal teams and external agency partners.


In this role, you will apply your passion for people, leadership, and user-centered design to guide research and design processes, mentor team members, and collaborate with leaders of UX, product, marketing and operations teams to create innovative omni-channel consumer experiences.


The Experience Design team is at the forefront of how Optum creates intuitive and innovative products and services that provide meaningful value to the people we serve. We strive to learn and understand our consumers's needs, behaviors, and emotions to gather insights that inform product strategy and design. Our team is passionate about simple, smart and seamless consumer experiences and bridging design and business thinking to drive behavior change.


We work collaborativly to solve complex challenges and craft experiences that highlight our organizations' unique capabilities. Our work touches millions while exemplifying a key principle that is core to Optum's philosophy: -Making the health system work better for everyone-. For those who need care, provide care and pay for care, we deliver integrated, intelligent solutions designed to modernize the health system and improve the health of individuals and entire populations.


Primary Responsibilities:

  • Lead meaningful and more comprehensive design initiatives 
  • Plan and execute primary and secondary design research. Advocate research findings and design strategy to diverse audiences through written reports and verbal presentations.
  • Work closely with product owners, UX, and developers to envision new product and service design opportunities in a fast-paced, rapidly changing environment.
  • Inform and influence executive decision-making through executive-level workshops and deliverables.
  • Mentor other team members and champion the value of design within the organization. Foster Optum's culture and principles, while setting new standards in executional and operational excellence.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Posted: 2020-05-19 Expires: 2020-06-18

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Sr. Product Manager - Product & Service Design

UnitedHealth Group
Eden Prairie, MN 55344

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