1+ months

Sr Lead UX Strategist/Business Designer

El Segundo, CA 90245
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Video entertainment is one of the fastest moving and most competitive spaces in digital media. AT&T is leading the innovation of digital video entrainment experiences that will reshape the way millions of people watch TV every day. Imagine shaping the future of television by creating better ways for people to watch, discover, control, and connect with content.

DIRECTV has consistently been recognized for best-in-class customer service and user experiences. We deliver your TV, your way by creating deeply personal digital experiences that keep more than 10 million people connected to what matters most across devices and around the globe. And its the great people we have behind the scenes who make this all possible. We are energetic, idea-driven people who are passionate about shaping the future of the digital entertainment world. So if this sounds like you, come

Overall Purpose:
Define and manage the cross-platform UX strategy roadmap, the experience evaluation framework and principles that guide the user experience design and ensure the solutions deliver against key business metrics

Key Roles and Responsibilities
Develop a deep understanding of the video and Broadband customer and communicate to Product, Engineering and Marketing teams to ensure a focus on customer needs
Create and communicate short and long term strategy and roadmap for the evolution of the User Experience across platforms that aligns with the product roadmap, supports the broader AT&T Design vision and delivers on the broader organizational goals.
Establish and maintain a close working relationship with other teams within AT&T to ensure alignment around product and customer insight communication
Establish and maintain a close working relationship with the Product Marketing and Product Management teams to ensure full support and alignment with the UX strategy, product strategy and feature prioritization
Evolve the overarching experience evaluation framework that should inform and guide the user experience design in order to ensure a cohesive experience across platforms and works with the designers to apply it to projects
Manage a budget and liaise with partner agencies


Minimum Job Qualifications:
7+ years of product/UX experience with an emphasis on driving strategy efforts
BA or BS in business, social science or related area
Advanced statistical analysis skills are a plus
Candidate must have examples of how they have clearly defined ROI with past projects


Minimum Job Qualifications:
7+ years of product/UX experience with an emphasis on driving strategy efforts
BA or BS in business, social science or related area
Advanced statistical analysis skills are a plus
Candidate must have examples of how they have clearly defined ROI with past projects

Posted: 2020-01-15 Expires: 2020-04-26

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Sr Lead UX Strategist/Business Designer

AT&T
El Segundo, CA 90245

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