1+ months

Senior Analyst Customer Data Strategy and Governance

Atlanta, GA 30303
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\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003E\u003Cp\u003EThe Sr. Analyst Customer Data Strategy and Governance will participate in a variety of projects related to the governance and management of customer data across The Home Depot. The Sr. Analyst will participate in project scope design effort and will execute and lead medium/multi-dimensional or multiple projects. They will lead the project for all aspects of customer data and will be a subject matter expert for the project. They will be expected to lead and execute process development, project management, data analysis and status reporting. The Sr. Analyst will have a hands on understanding of the data necessary to drive customer data management and governance processes, including analysis using data querying in support of project completion. The Sr. Analyst will ensure team completion of assigned tasks during the project life cycle, including cross-functional team members, and they will identify areas for improvement in the processes supporting customer data management and governance.\u003C/p\u003E\u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003ERepresents the Merchandising function in business process evaluation, procedural development, systems requirements definition and systems functional design.\u0026nbsp;\u003C/li\u003E\u003Cli\u003EProject/Initiative Management--Partners with senior and department management and cross-functional teams in determining and defining business need/requirements; project plans, risk assessments, communication, implementation, training and change management\u0026nbsp;\u003C/li\u003E\u003Cli\u003EManages the business and project team expectations including addressing project issues, changes; May directly supervise staff members in the development, implementation and support of applications and business processes to meet the client\u0027s business requirements.\u0026nbsp;\u003C/li\u003E\u003Cli\u003EDriving the requirements gathering efforts for a project (either development or implementation), including managing the expectations of the project manager, the stakeholders, the project team and executive management.\u0026nbsp;\u003C/li\u003E\u003Cli\u003EProposing alternatives and solutions to requirements management for each project that most closely aligns with the specific timetables, objectives and business issues at hand.\u0026nbsp;\u003C/li\u003E\u003Cli\u003EConsulting with cross-functional managers, project managers, management and customers to ensure that all projects undertaken adequately address requirement related issues. Understanding the business case behind all projects, including the motivating factors for all stakeholders. Working with the Business Manager to analyze all potential opportunities to enhance, improve and refine the requirements gathering processes.\u0026nbsp;\u003C/li\u003E\u003Cli\u003EEstablishes and reports on metrics of assigned projects to gauge business value (ROI).; Audits and evaluates implemented projects (systems/processes, for example) to support continuous improvement opportunities.\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003ETypically reports to Manager or Senior Manager Merchandise Mgt Systems\u003C/li\u003E\u003Cli\u003ENo associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003EMust be eighteen years of age or older.\u003C/li\u003E\u003Cli\u003EMust be legally permitted to work in the United States.\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003EThe knowledge, skills and abilities typically acquired through the completion of a bachelor\u0027s degree program or equivalent degree in a field of study related to the job.\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003EYears of Relevant Work Experience: \u003C/strong\u003E5 years\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Physical Requirements:\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003EMost of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003E1-2\u002B years of experience in master data management (customer, product, materials, etc.) in a B2C org is strongly preferred\u003C/li\u003E\u003Cli\u003ESQL skills and 1-3 years of experience working with large data sets is preferred\u003C/li\u003E\u003Cli\u003EData analysis and reporting experience is preferred\u003C/li\u003E\u003Cli\u003E1-3 years of experience in Visio or some other process flow tool is preferred\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003Cbr /\u003E \u003C/strong\u003E\u003Cul\u003E\u003Cli\u003EProficient in business process evaluation and procedure development; Demonstrates a thorough knowledge of all tools, processes, methodologies and standards for requirements gathering, documentation and analysis.\u003C/li\u003E\u003Cli\u003EPrevious experience supervising professionals\u003C/li\u003E\u003Cli\u003EExperience or in-depth knowledge of retail merchandising and/or logistics; possesses cross functional retail knowledge.\u003C/li\u003E\u003Cli\u003EStrong communication, analytical, organizational, leadership and teamwork skills; Demonstrated experience in process improvement and/or SDLC and project management methodology\u003C/li\u003E\u003Cli\u003EPC proficiency, including knowledge of worksheet, word processing, project management and presentation applications\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003C/div\u003E
Posted: 2020-09-10 Expires: 2020-12-13
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Senior Analyst Customer Data Strategy and Governance

Home Depot
Atlanta, GA 30303

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