11 days old

Specialist-Credit/Collect

Manheim
Milton, ON L9T
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*Primary Location: *8277 Lawson Rd, Milton, ON, CAN
*Division: *Cox Automotive
*Job Level: *Individual Contributor
*Travel: *No
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *214606








*Bilingual-Credit/Collections Specialist*














Job Family:




Job Sub-Family:






Career Stream:




Career Level:










Job Scope



The Credit & Collections Specialist is responsible for performing the credit and collection function, Customer service, and delinquent account collection calls.





Key Responsibilities





* Responsible for performing the daily operational and collection function calls

* Perform collection of past due receivables calls

* Perform all other duties as assigned by the Credit & Collection Manager






Change & Innovation





* Clarifies and understands the broader purpose of ones own work

* Generates innovative ideas and solutions to challenges/opportunities

* Identifies ways to streamline and/or improve work processes

* Adapts in the face of ambiguity or uncertainty

* Embraces changes affecting ones area






Customer Focus





* Incorporates feedback from customers to improve customer service

* Establishes a trusted advisor, consultative relationship with customers






Collaboration





* Demonstrates "we versus me" thinking

* Builds and cultivates relationship networks across the organization

* Works cooperatively with people from diverse perspectives and backgrounds






Drives Results





* Identifies and leverages support and/or resources needed to carry out own work

* Negotiates/re-negotiates priorities and competing demands for ones time

* Surfaces problems and removes obstacles in order to move the work forward in a timely manner

* Takes the initiative to achieve high levels of productivity and quality

* Demonstrates urgency around activities that drive the business






Effective Communication





* Provides clear and thorough information to others (e.g., verbal, written, email, presentations, meetings)

* Listens actively and carefully to others opinions and ideas

* Tailors communication to the appropriate audience

* Shares timely updates and information with relevant parties

* Demonstrates composure under pressure






Develops Self and Others





* Seeks opportunities to acquire new knowledge and skills

* Accepts feedback openly, without becoming defensive

* Learns from experiences, including successes, setbacks, and/or resistance

* Provides honest, timely feedback to others, even if uncomfortable






Education & Specialized Knowledge





* High School Diploma or equivalent required

* Bachelors degree preferred






Experience





* 1-3 years Credit & Collection or Accounting experience preferred

* Experience in the Automobile Captive Finance Industry or the Auction business preferred

* Strong communication and interpersonal skills required

* Effective and competent supervisory, customer service and organizational skills required

* Must be detail-oriented, assertive, and efficient

* Good computer and software knowledge essential

















Qualifications:

* 1-3 years Credit & Collection or Accounting experience preferred

* Experience in the Automobile Captive Finance Industry or the Auction business preferred

* Strong communication and interpersonal skills required

* Effective and competent supervisory, customer service and organizational skills required

* Must be detail-oriented, assertive, and efficient

* Good computer and software knowledge essential



Who We Are
*About Cox Automotive*
Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page](http://jobs.coxenterprises.com/life-at-cox/benefits/).
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Posted: 2021-06-02 Expires: 2021-07-12
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Specialist-Credit/Collect

Manheim
Milton, ON L9T

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