1+ months

Solution Development Manager

Austin, TX 78701
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Unit Description

Sodexo is seeking a Solution Development Manager to join the Corporate Services Segment Support Team.  This key position develops strategic and conceptual comprehensive service solutions for Global 1000 customers based upon specific client business needs, sales strategy, financial compliance and operational strategies.  Provides initial prequalifying support with sales team and order of magnitude assessments to better position Sodexos value and optimize cost of sales investment while improving sales and fiscal productivity.


Key responsibilities include:

  • Ensures initial CSS assessments (or RFIs) contain a broad set of Sodexo capabilities as appropriate to meet the customers compelling business issues and operational requirements.
  • Manages the development of a compelling business case and/or RFP response for the proposed scope of work.
  • Leads and manages the solution development process including: technical/operational resource team for larger complex, strategic site and/or enterprise opportunities from sales qualifying through proposal submission.
  • Responsible for the oversight and development of the sales process time-line, scope, solution sets, pursuit team resource coordination (site visits/client meetings etc.), estimating cost/savings, pricing and proposal development as required.
  • Demonstrates confidence in dealing with Global 1000 corporate facility leaders and technical staff with significant experience in facility services and Integrated Facility  solutions including: building mechanical systems, janitorial processes, office services and hospitality in office or plant environments.
  • Maintains relationships with business unit leadership, marketing, technology and operational teams to actively engage in planning, new solution development processes, proposal collateral and Best Practice sharing across accounts in order to develop new solution sets.
  • Has an advanced understanding of the full range of Sodexo capabilities (workplace, facility management, offices services, sustainability, food services/caf©s, IT infrastructure technologies, mechanical systems, operations and maintenance, finance, etc.) and is able to combine these capabilities to help solve critical customer needs.
  • Must also have demonstrated ability to lead the solution development process and review detailed work from cross functional teams in order to articulate a strategic solution for the client.
  • Possesses a strong understanding of regulatory, legislative and business environment, as well as procurement requirements unique to the industry or client.
  • Possess a strong understanding of operational needs in an integrated facility environment
  • Possess a high level of experience in costing multiple lines of service in an integrated facility environment
  • Possess experience in developing a solution with an eye towards fiscal goals and responsibilities.
  • Experience in understanding risk, capturing what the risks are and developing staffing, costing, processes, and/or contractual language to minimize Sodexos exposure.
  • Experience of representing Sodexo in a professional manner to clients ranging from members of their Global C-Suite to front line technicians at a manufacturing facility.

Maintain accountability for secured sales and margin; accountable for incorporating more Sodexo capabilities into customer solutions, shortening the solution development cycle, improving win rates, applying appropriate solution \u201cbest practices\u201d and minimizing development costs.


The ideal candidate will have:

  • operational experience working in facilities management environments and understanding how units operate;
  • experience presenting in front of c-level executives about facility services;
  • a strong financial acumen to understanding pricing and industry standards and how that aligns with Sodexo's and the client's goals;
  • the ability to develop relationships with clients and internally within Sodexo;
  • a bachelors degree is preferred.


The role is virtual with travel expectations close to 100%


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Are you ready to start your Sodexo career? Apply now!


Not the job for you?

At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare and Senior Living locations across the United States. Continue your search for Facilities Management jobs.



Position Summary

Qualifies leads based on resources, location, risk investment, strategic value, and reputation using Clients for Life.  Determines options available to address prospective client challenges and meet their needs.  Evaluates and analyzes financial and other data to develop proposals or other required sales documents.  Provides technical support to sales directors to develop innovative and effective technical solutions in the areas of new construction, infrastructure renewal, facility expansion, renovations of existing space, equipment replacement, reconfiguring of existing systems to accommodate expansion or to achieve operational efficiencies.  Recommends and influences key decision makers to pursue a course of action based on an analysis of the client needs, objectives, and challenges.  Develops and implements business plan, budget, and forecast to attain financial goals.  Manages and leads educational forums designed to educate and promote the value proposition of the brand within all levels of the organization. 



Qualifications & Requirements

Basic Education Requirement - Bachelors Degree   

Basic Management Experience 5 years       

Basic Functional Experience 5 Years Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2019-05-31 Expires: 2019-08-01

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Solution Development Manager

Austin, TX 78701

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