21 days old

Software QA Engineer

Cisco Systems Inc.
San Jose, CA 95113
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Who We Are: 

Ciscos Customer Experience (CX) organization is one of Ciscos fastest growing teams, and the Customer and Partner Experience (CXPE) group is transforming how Cisco delivers value to our customers & partners via our product portfolio. The CX Cloud DevOps and Release teams are charged with leading the lifecycle of servicesfrom inception and design, through deployment, operation, refinement, release and eventual decommissioning for the CXPE group. In this time of unprecedented change, we are looking for top talent to lead business critical capabilities that will redefine success for Cisco and our customers. 

What Youll Do: 

  • Work with teams to write automation requirements, architecture, and design spec, unit test plans. 

  • You will perform a deep analysis of software features and understanding the testing needs of the feature, and what would need to be addressed in any future regressions, especially as it pertains to test case automation. 

  • You will need a technical oriented perspective, and must also see the requirements as needed by the customer. You must have a desire to either break or push functionality beyond what is specified. 

  • Assist development with any vital setup and reproduction as well as debugging in any of the non-production and production environments. This also includes the automation of customer found issues for reproduction. 

  • Be willing to learn, adapt, and adopt new technologies as needed in the areas of hardware, software platforms, and development and test frameworks. 

  • Research, evaluate, and recommend tools associated with various aspects of the CI / CD workflow. 

  • Be a champion for Performance Testing in the organization. 

  • Extend the performance engineering framework designing for ease of use for our engineers. 

  • Be a partner for engineering and provide best practices, tools for performance optimization and make suggestions for engineering to trend towards. 

  • Define, measure and publish meaningful metrics to measure product and build performance and help teams improve them. 

  • Understand priorities and risks and help focus our quality build efforts on where they matter the most. 

Learn more about CX Cloud at: 


Who You'll Work With: 

Residing in the CX Cloud Operations team, this role will work across functions, and partner with other engineering teams within the Cloud Ops team, the CX Cloud Platform, Security, Release, and Applications teams. Every day and every interaction will be unique, engaging with a diverse representation of Product Management, IT, Digital Transformation and our architecture and delivery teams to establish and mature our DevOps practices and approaches. 

Who You Are: 

  • 5+ years of hands on technical experience. 

  • A Bachelors degree in Computer Science is preferred. 

  • Proficiency with backend systems built using micro services, containerized infrastructure, and modern continuous delivery practices. Familiarity with Kubernetes and CI / CD tools is a must. 

  • Comprehensive understanding of configuring, deploying, testing, and debugging software in local and cloud based environments such as AWS and GCP. 

  • Strong Software Development background to build and extend our python performance framework, understand the product APIs, make recommendations. 

  • Understanding of various technologies, best practices, performance tuning, and impact on production traffic. 

  • Methodical and able to troubleshoot performance issues for a root cause. 

  • Provide recommendations and solutions to performance issues found in product. 

  • Communicate Performance Results that are actionable to engineers and understood by management. 

  • Experience in cloud platforms like Docker, Kubernetes, OpenShift etc. 

  • Experience in using NoSQL databases and distributed messaging systems such as Redis, Kafka, Couchbase, Cassandra. 

  • Performance Metrics for consumption by engineers, customers and industry tooling (AppDynamics, DynaTrace, DataDog, etc.) 

  • Experience with distributed applications and tracing. 

  • Working with Big Data databases such as PostgresSQL, RDS, RedShift 

  • Reporting and visualization tools such as Splunk, SignalFx, Grafana, Prometheus, Kibanaa 

  • Traffic and Data generation. 

  • Solid Linux skills. 

  • Experience working with tools like Maven, Git/BitBucket, Eclipse/IntelliJ IDE, Jenkins. 

  • Cloud experience (AWS preferred) and cloud automation tooling (Ansible, AWS API, terraform etc.). 

  • Deep curiosity of how our product works to help drive performance testing to new limits. 

Why Cisco: 

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box! But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender

Posted: 2021-05-24 Expires: 2021-06-24
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Software QA Engineer

Cisco Systems Inc.
San Jose, CA 95113

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